Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4 out of 5
4.4
(509 Reviews)
Open Ratings Snapshot
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product. 
(
394 out of 444
)
Best Buy Privacy Policy
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5 out of 5
5
Super User Friendly!
on March 27, 2019
Posted by: Terry Camper
from Canon City, CO
Verified Purchase:Yes
Great for In Home Office use. Quick to print multiple jobs. Compatible with all of my Wi-Fi connects for mobile printing.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Simplify, Simplify, Simpllify
on March 27, 2019
Posted by: ter007
from Hilton Head Island
Verified Purchase:Yes
I have owned many printers, this was the easiest to set up and get running.
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Features are exemplary.
on March 25, 2019
Posted by: jrose2019
from Marina del Rey, CA
Verified Purchase:Yes
I purchased this printer approximately six months ago, and at this point I am quite pleased.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
The Works
on March 25, 2019
Posted by: carlsanch
from Seattle, WA
Verified Purchase:Yes
So Far, So Good. I’m very happy with my new Unit, it’s running like a part of the team. It’s doing it’s part that I am very sure I can trust my printer without a doubt. Two Thumbs up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not the Best
on March 25, 2019
Posted by: Dinah114
from Hollywood, FL
Verified Purchase:Yes
the printer takes a very long time from hitting the print button to being completely printed. I can't get the fax to work and I have tried everything. The control window doesn't work well at all. I have tried my finger, a special device that I use for my phone and it only works about 25% of the time.
Pros: Affordable
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
great producer
on March 22, 2019
Posted by: PSJ101
from Galt CA
Verified Purchase:Yes
I bought it quite recently. Had an older model that gave out. No doubt about the replacement just a little newer. It is a workhorse. It is a heavy duty printer/ copier and faxer all in one. it is well worth the inexpensive investment for great results that make a person or a business look good.
Pros: Affordable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
on March 21, 2019
Posted by: Tony FA
Verified Purchase:Yes
I am having difficulty setting up the printer. It is printing on two sides of the paper for word documents and I am unable to change the setting.
Cons: Smoother Mouse Pad
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Can only handle document prints
on March 20, 2019
Posted by: Sorry buyer
Verified Purchase:Yes
Images will not print correctly. All images show up with horizontal lines. Text shows up fine. Tried all the drivers for reinstall and calibration and head cleaning with no luck.
Pros: Affordable
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
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