Customer Reviews for Stamina Products - 35-1625 36 Inch Folding Quiet and Safe Trampoline for Cardio - 36-Silver
Customer Rating
3
Lasted 2.5 years
on October 10, 2022
Posted by: Q22Q
from UT
Gender:Male
Half of the 30 bungee straps failed and disintegrated after only 2.5 years of use (3-4 times per week). People who claim otherwise are probably not utilizing the product on a regular basis. I weigh 180 so a petite 105 pounder might get more use. I would buy one with coil springs (Not Bungee Straps) - at least you can replace those. When this fails there is no replacement.
No, I would not recommend this to a friend.
Response from staminaproducts.comBy Customer Care, Customer Care, October 11, 2022
We appreciate your feedback and are sorry to hear you have experienced an issue with your trampoline straps. Our Customer Care Team would be happy to help you with replacement parts. For parts and assistance please contact us at 1-800-375-7520 Monday-Thursday 7:30-5 or Friday 8-3 central.
Good item to exercise, so I use this everyday. But the pad is very easy to tear. I ordered a replacement pad before and I ordered it again. Unfortunately, I received a wrong item. I am thinking that I will buy an another trampoline, the pad is easy to tear anyway.
Response from staminaproducts.comBy Customer Care, Customer Care, January 6, 2022
Hi Tmyy, We're sorry to hear that you received the wrong item when you ordered you're replacement pad. Please reach out to our customer care team, we'd be happy to look into this for you. 1-800-375-7520 Monday-Thursday 7:30-5 or Friday 8-3 central.
Missing the cover in the box, great that they replace it. I should be getting in a few day. She is very patient with me on the phone cause I am very slow while reading the serial number to her cause my sight not very good. Thanks for the great customer services.
I love this trampoline! I have 2, 1 for home and 1 at my family's house for when I visit them. It folds up easy and I slide it under the bed when not in use.
I purchased this trampoline in June of 2020 for my grandson. After 3 months of daily use more than half the bands are stretched and broken. The frame is intact but the bed is no longer functional. We are very disappointed with this product.
No, I would not recommend this to a friend.
Response from staminaproducts.comBy Customer Care, Customer Care, September 8, 2020
We are sorry to hear you have experienced an issue with the Stamina 35-1625 Trampoline. For assistance please call 1-800-375-7520 Monday-Thursday 7:30-5 or Friday 8-3 central. Please keep in mind this product is for Adult in home exercise use and not intended for children, it will void any warranty as stated in the Manual.
This is a good product for the price, especially if you are new to rebounding. It’s an easy way to get moving while working up a major sweat. So many health benefits too. Quick and easy assembly. Love it
I would recommend this to a friend!
Response from staminaproducts.comBy Customer Care, Customer Care, August 17, 2020
Hello Melanie. We are very happy to hear that you are pleased with your product and we appreciate you taking time to provide feedback about your trampoline. If there is anything in the future we can assist you with please contact us at customer.care@staminaproducts.com or by phone at 1-800-375-7520 and we will be happy to assist you.