Canister has a clear plastic lip that prevents all attachments from clicking in properly. Microdust triggers “blocked airway” too easily. For the price, these issues should not be present.
No, I would not recommend this to a friend.
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Response from DysonBy Dyson Customer Service, July 31, 2026
Thank you for sharing your feedback. We are sorry to hear about the issue you had. Please reach out via live chat or call so that we can assist you. Your satisfaction is important to us, and we are here to help you.
Our fifth Dyson and most expensive but it didn’t work. Trigger didn’t start Machine and lip button didn’t secure attachment. Dyson wanted to repair this 2 week old unit. Instead returned to retailer
The light detector really shows dirt Wish suction better on it
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 26, 2026
Thank you for your positive feedback! We are glad to hear that the unit works ok and that the light detector effectively shows dirt. We assure you that your request for better suction is taken seriously to help improve our products, and we thank you again for your valuable input. For any performance issues, please reach out to us through live chat or by phone- 1-866-693-9766. Our agents are ready to assist you and find a solution.
First purchase of a Dyson cordless vacuum and it did not disappoint. Suction is excellent. Run time is good. Definitely better than other brands. The hair screw tool works excellent! It removes stubborn pet hair from all upholstery. I really like the floor tool with the laser that shows and dirt or hair that was missed. After vacuuming it shows how clean the floor is.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 22, 2026
Welcome to the Dyson family! We appreciate you taking the time to share your experience with us. It is wonderful to hear that the suction power, runtime, and laser tool are matching up to your expectations. We love that it's making your cleaning routine easier.