Customer reviews from Dyson
Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
360
4 Stars
84
3 Stars
28
2 Stars
17
1 Star
17
89%of customers recommend this product.
(
280 out of
315)
Customer Reviews for Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Posted by: Connie W
Verified Purchase:Yes
Very happy with the vacuum so far. Beware! The green light that shows all the dust and hair can trigger anxiety for people that thought their house was clean! Just kidding! It is great! The pet hair tool is wonderful for removing hair from pet beds and couch covers. I have actually used the multi function head when I want to vacuum but don’t want to see all the hair and dust I may be missing! 🤪
Written by a customer while visiting Dyson
Posted by: Bonnie
Verified Purchase:Yes
I would have liked it more to have a users manual that I can refer to, instead of having to get into my computer to get help.
Response from DysonBy Amandeep S, Customer Service, April 8, 2024
Hello Bonnie, Thank you for your review. We really appreciate your effort and time. We are genuinely concerned to hear that you are facing an issue with your Dyson V15 detect. We apologize for the inconvenience that you had to face. This is not the experience Dyson strives to provide for its valuable customers. However, I would request you to please contact our live support channels like chat & Call support and you can also contact us via email on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Mmbl
Gender:Female
Verified Purchase:Yes
Love the green light! Can’t vacuum without it! Upgraded!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JayH
Gender:Male
Verified Purchase:Yes
Loved it for 2 weeks but it stopped working. I will contact Dyson. It's still brand new so I'm sure they will send me a new one.
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, March 24, 2024
Hi Jay, thanks for the review. I am concerned to hear you are having some issues with your Dyson. I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
4
Filter, laser light, cleans deep in the carper
on March 20, 2024
Posted by: None
Gender:Female
Verified Purchase:Yes
I love the head for wood floors. Didn’t see all the small particles on the kitchen wood floor.
Still getting use to taking the motor off the pipe to empty the waste bin. Since I have dogs, I need to do this often and it should be simpler. I move from carpet to wood floors often. Changing heads are more difficult. Think once I push the release button it would come right out; but some times it requires more finesse.
Feel that it is cleaning effectively and can’t believe how much is captured by the filter. I’ve had this machine a little over a month and had to clean the filter!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mimi
Verified Purchase:Yes
Had to return. Great vacuum for hard floors but I could not even push it across my rooms with carpet no matter how hard I tried. The carpet is pretty thick and plush. I wish it had worked. I really wanted to get rid of my heavy canister tyke vacuum.
Response from DysonBy Bridget, Voice of the Customer, March 19, 2024
We're sorry to hear that you found the V15 Detect™ unsuitable for your needs. We'd love the opportunity to connect to learn more about the flooring in your home so we can provide you with the best recommendation. Please reach out to us via email at askdysonUS@dyson.com and in the subject line, include "Dyson.com Review" so that we can keep an eye out for your email.
Written by a customer while visiting Dyson
Posted by: Worker!
Gender:Female
Verified Purchase:Yes
Comfortable!
Reliable!
Handful!
It’s really advanced technology!
Reliable!
Handful!
It’s really advanced technology!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Flobug
Gender:Female
Verified Purchase:Yes
LOVE this vacuum! I have 4 Golden Retrievers and a Lab, this thing is a BEAST with getting their hair up. The “roller” brush lights up all the hair in the room and it’s a lot 😅 Charge “life” is good and it lasts my 2400 sq ft house and then some… 💯 recommend this product!!
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
I would recommend this to a friend!
Written by a customer while visiting Dyson