Customer reviews from Dyson
Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
360
4 Stars
84
3 Stars
28
2 Stars
17
1 Star
17
89%of customers recommend this product.
(
280 out of
315)
Customer Reviews for Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Customer Rating
2
Does not work well on carpets with thicker pile
on June 26, 2024
Posted by: Unhappy
Gender:Female
Verified Purchase:Yes
I like how it works on floors, but I do not like how it works on carpets with thicker pile. It will stop turning and does not glide smoothly over the carpet. This is my second Dyson the first one worked better on the carpets. I cannot find any suggestions on any of the websites or what was included in the packaging. I think that could be better and be more helpful.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, June 30, 2024
Hello, thank you for your review. We apologize for the inconvenience that you had to face with your machine. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. It's disappointing to hear that this wasn't a 5-star experience for you. We would value the opportunity to assist you, to help ensure your Dyson is working properly. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sandy
Gender:Female
Verified Purchase:Yes
I thought I picked out the one I wanted but I didn’t. This model still requires you to hold the switch on while vacuuming. Also you have to take the stick part off to empty the cup. This is a pain for me. Not as happy as I was with my other one. But, I do like the light when vacuuming. Also the suction is terrific! The down side is you have to change the head part to vacuum scatter rugs. Very annoying.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, June 25, 2024
Hello, thank you for bringing this issue to our attention.
We do apologize to hear that you had a poor experience with your Dyson. We strive to provide exceptional service to all our customers, and we are disappointed that we fell short in your case. Also, please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. For further queries, please feel free to reach out to us. We would be happy to assist you.
Best wishes
Dyson Customer Support.
We do apologize to hear that you had a poor experience with your Dyson. We strive to provide exceptional service to all our customers, and we are disappointed that we fell short in your case. Also, please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. For further queries, please feel free to reach out to us. We would be happy to assist you.
Best wishes
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Tomas
Gender:Male
Verified Purchase:Yes
Perfect tool, too bad the battery drains so quickly.
Written by a customer while visiting Dyson
Posted by: Toddp
Gender:Male
Verified Purchase:Yes
This is my 5th Dyson. I’ve had 4 handheld vacuums (a v6- v7 animal- v8 absolute and a v11 animal. This machine is my 5th handled and it’s outstanding. I love the green laser on the fluffy. It’s amazing and gross, how much buildup of hair and dirt is on my hard surfaces. Great choice. I love my Dyson ball too. I have a ton of carpet and it amazes me how much dirt and hair the ball picks up too. I’d recommend the Dyson products to everyone. They are worth the money.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rich678
Gender:Male
Verified Purchase:Yes
This is our first Dyson product and we are thrilled with it. We recently installed new laminate flooring on the first floor of our home, replacing carpet. We wanted a vacuum that would work well on hard flooring. TLet me tell you that the Dyson v15 is amazing. The light on the 'light and fluffy' attachment allows you to see the dirt and dust on the floor while you're vacuuming, and it's readily apparent how clean the floors are after you're done vacuuming. We love the fact that it's cordless and have expanded the use of the vacuum beyond just hard flooring. It does a great job on carpet as well! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Debb
Gender:Female
Verified Purchase:Yes
I am extremely pleased with this vacuum. It performs better than Expected!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Hank25
Gender:Male
Verified Purchase:Yes
Very easy to use. Lots of power and suction. Wife is very impressed with how much it picked up on the first use.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Audogs
Verified Purchase:Yes
As the man of the house sweeping the floors has always been my job. I've never skimped on quality when purchasing a sweeper or any other tool. I've owned the best of the rest at one time or the other. The Dyson v15 detect is amazing. It makes sweeping the floors, rugs, and carpets a breeze. Not only does it sweep better but gets the job done in half the time. I have two large dogs and they shed a lot. The detect laser feature makes an easy job of the hardwood and tile. The main sweeper head is also fantastic. No going over and over the rugs and carpet, it gets it done in one pass saving time and effort. I could go on but again this is the best sweeper I've owned and highly recommend. Worth every penny spent.
Written by a customer while visiting Dyson