Customer reviews from Dyson
Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Average customer rating
4.5
(506 Reviews)
Rating breakdown 506 reviews
5 Stars
360
4 Stars
84
3 Stars
28
2 Stars
17
1 Star
17
89%of customers recommend this product.
(
280 out of
315)
Customer Reviews for Dyson - V15 Detect Total Clean Extra Cordless Vacuum - Yellow
Posted by: Rob9474
Verified Purchase:Yes
Works well , it does what it does very well! but with a couple exceptions that really bother me. First it comes with one battery! Two would make it always ready to work. Second it needs a trigger lock so you don’t have to hold the trigger the whole time.
A bonus consideration would be some kind of a 90° tool to clean ceiling fans.
A bonus consideration would be some kind of a 90° tool to clean ceiling fans.
Response from DysonBy Priya, Customer Service, September 11, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: LAH7
Verified Purchase:Yes
The illumination feature is amazing! Never realized there was that much dog hair on my hardwood floors!
Written by a customer while visiting Dyson
Posted by: Best Grandad on sweeper.
Gender:Male
Verified Purchase:Yes
Not yet used it enough due to health problems but am greatly impressed with cleaning power and versatility.
Nice to be able to find useful help from you.
Nice to be able to find useful help from you.
Written by a customer while visiting Dyson
Posted by: Lili
Gender:Female
Verified Purchase:Yes
This is the best vacuum hands down. It literally sucks up everything from dog hair and dander to food crumbs its amazing!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PegB
Verified Purchase:Yes
Unfortunately I had to return my Dyson v15.
It wouldn’t hold a charge and was hard to push on my thick carpet.
It wouldn’t hold a charge and was hard to push on my thick carpet.
Response from DysonBy Jasvir Singh, customer service, August 30, 2024
Hi, thank you for sharing your feedback regarding your Dyson V15. We sincerely apologize for the inconvenience you experienced with the battery life and its performance on thick carpet. We strive to ensure our products meet the highest standards, and we’re sorry to hear that we fell short in this instance. Your comments are invaluable to us, and we will use them to improve our products and services. If you haven’t already, we encourage you to reach out to our customer service team at askdysonUS@dyson.com for further assistance. They can help troubleshoot the issue or discuss alternative solutions. Thank you for giving us the opportunity to address your concerns. We hope to serve you better in the future.
Written by a customer while visiting Dyson
Posted by: Bacon
Gender:Female
Verified Purchase:Yes
I bought this a month ago and no regrets. The battery life is excellent. Suction is great and you can change the different modes, from eco friendly to deep. I really love the head with the green light. It’s shocking to see how much pet hair is on my floor.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Florida kc
Verified Purchase:Yes
Much improved from the v10. This battery does last longer and there is more suction to this vacuum. After the first experience with the v10 I almost gave up on trying another one
Written by a customer while visiting Dyson
Posted by: jwww
Verified Purchase:Yes
it works very well. Much more manageable than the dyson canister model. My spouse says she "loves" this vacuum. Which means I am ecstatic 😁
Little on the pricey side however.
Little on the pricey side however.
I would recommend this to a friend!
Written by a customer while visiting Dyson