It was a replacement for the original one Hopefully this one will work better
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 15, 2026
Thank you for sharing your feedback. We are sorry to hear that your original product did not meet expectations and required a replacement. Please reach out on live chat or call so we can assist you with your new machine or answer any setup questions. Your satisfaction is important to us, and we are here to help you ensure this one works perfectly for you.
Love my Dyson stick vacuum. Suction is great. So easy to maneuver around. A little difficult on carpet to push but does a great job. Very easy to empty and couldn't believe how much dirt etc it picks up.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 12, 2026
Thank you for your wonderful review! We're so pleased to hear that your Dyson stick vacuum is performing so well and making cleaning around your home easier. We appreciate you mentioning the effort required on carpet and are happy to hear the cleaning performance makes up for it. Thank you again for your support!
Item was returned because it didn’t have on/off switch.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 12, 2026
Thank you for your feedback. We understand your decision to return the item due to the lack of a dedicated on/off switch, and we have shared your comments with our design team. If you would like to explore alternative Dyson models that feature a traditional power button or switch, please reach out via live chat or phone support.
I love this vacuum....it's great! So convenient and easy to use Works GREAT
Response from DysonBy Dyson Customer Service, July 11, 2026
That is wonderful to hear. We are thrilled to know you are loving the convenience and performance of your new vacuum, and we appreciate you sharing your experience with us.
I love this vacuum. The laser for hardwood is so neat. I hate vacuuming and I’ve been vacuuming every day when I come home from work just to see all the little particles get sucked up. I had breast cancer a couple years ago and my arms haven’t quite regained full strength after all the surgeries and this vacuum is so easy to handle, makes it easier to use than my previous corded one. All the attachments are great too.
I would recommend this to a friend!
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Response from DysonBy Dyson Customer Service, July 13, 2026
Thank you for sharing your experience with us. We are thrilled to hear that the lightweight design and laser technology are making your daily routine easier as you regain your strength. Your experience means a lot to us.
Spare parts of your products are rarely available. If you made a great product, less spare parts are needed by the consumer. Here we can agree at least that is not the case. Consumers need spare parts for your expensive products, which is pretty much almost always out of stock. Why can't your product and customer support teams fix a pretty low-hanging problem of having ample stock of all the spare parts ? Somone is sleeping on the wheel in Dyson OR Someone has a marketing strategy which will eventually fail at some point in the near future.
Consumers will eventually find an alternative product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, July 13, 2026
Thank you for your feedback. We appreciate you taking the time to share your perspective with us, and your comments regarding spare parts availability are valuable. We'll ensure your feedback is shared with the appropriate teams. If you experience any performance concerns, please reach out via live chat or call us at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST and Saturday from 9:00 AM to 6:00 PM CST. We're always happy to help.
My wife uses it and absolutely loves it!! Powerful suction and lasts for the entire necessary time. Filters out the dust and larger particles and the vacuuming is easy on body mechanics She loves how she can see the debris and how easy it is to discard them.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 13, 2026
Greetings! We are glad to see the amazing feedback you have shared regarding the powerful suction and great battery life. Our team always strives to create efficient home appliances that deliver an exceptional cleaning experience, and your kind words let us know we are succeeding. We truly appreciate your support and hope the unit continues to make your household chores effortless for a very long time.
Suction is powerful, lightweight, and easy to use. Not loud and the swivel head is a great thing. Bit of a learning curve in using all the attachments. Time will tell if I got my money’s worth.