Everything is great but you can’t use the V15 on dense carpet. Suction prevents pushing the vacuum.
Response from DysonBy Dyson Customer Service, January 27, 2026
Thank you for sharing your feedback with us! We’re glad to hear you’re enjoying your Dyson V15 overall, and we appreciate you pointing out the challenge with using it on dense carpet. Your input is valuable and helps us continue to improve our products. If you’d like assistance with this, please don’t hesitate to reach out to us directly through live chat or phone support, and our team will be happy to help. Thanks again for choosing Dyson, and we hope your V15 continues to make cleaning easier in your home!
This was a warranty replacement and the battery dies twice as fast.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 26, 2026
Thank you so much for sharing your feedback with us. We are glad to hear that your vacuum is serving you well, though we understand your concerns regarding the battery life. Your experience matters to us, and we are committed to ensuring you get the most out of your Dyson product. Our team would love the opportunity to improve your experience, please consider reaching out to our live chat or voice support team, where we can look into this further together. Your satisfaction is our priority, and we truly appreciate your input, Theresa. If you are happy to connect, we are always ready and eager to assist. Thank you again for helping us continue to enhance our service.
I asked that my Dyson be buried with me. I got it for Christmas and vacuumed until I got a blister. I’m cleaning the filter tomorrow for the first time - there’s a video on the handle demonstrating how to do it… what! Battery lasts a long time and it’s quiet. I swear the attachment for hard surfaces actually shines our hardwood floors. The light is magic you could vacuum in the dark. My grandkids take turns vacuuming.
Response from DysonBy Dyson Customer Service, January 26, 2026
Thank you for sharing such a lively and heartfelt review . We are delighted that your Dyson has brought so much enjoyment and impressive performance to your home, from its long battery life and quiet operation to the clever filter cleaning video and light feature that makes cleaning a breeze, even in the dark. Hearing that the hard surface attachment shines your floors and that your grandkids are eager to take turns vacuuming truly brightens our day. Your enthusiasm and personal connection to your Dyson remind us why we love creating products that make a real difference. Thank you again for choosing Dyson and making us part of your family traditions.
My Dyson was given as a Christmas gift and I have never had such a outstanding vacume.
Response from DysonBy Dyson Customer Service, January 24, 2026
Thank you so much for your wonderful feedback; we’re thrilled to hear that your Dyson, received as a Christmas gift, has been such an outstanding vacuum for you. We truly appreciate you taking the time to share your experience, and we’re glad you’re enjoying the performance and quality. Your input means a lot to us, and if you ever have any questions or need support, we’re always here to help. Thank you again for choosing Dyson!
This is my second Dyson vacuum and I am loving all of h new improvements!
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying your second Dyson vacuum and the new improvements it offers. Your positive experience means a lot to us. If you have any questions or need support, please contact us on live chat or call so that we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Excellent, it cleans very well and is very easy to use.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for your fantastic feedback. We are so pleased to hear that your Dyson cleans exceptionally well and is easy to use. Making cleaning effortless is exactly what we aim for, and it is great to know your experience reflects that. We appreciate you taking the time to share your review and are grateful to have you as part of the Dyson community.
I am so happy with Dyson V15 vaccuum. The vaccum did a great job witb suction of pet's hairs, I highly recommended this vaccum especially with V15. Thank you very much
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 19, 2026
Thank you so much for your fantastic review! We’re delighted to hear how happy you are with your Dyson V15 and how well it’s handling pet hair in your home. Your recommendation means the world to us, and we’re grateful you’ve chosen Dyson to help keep your space clean and comfortable. If you ever have more feedback or need support down the line, we’re always here for you. Thanks again for being part of the Dyson family!
i have had this vacuum for 3 weeks and used it once for 30 minutes. First they sent me a new head part and that did not work and now i am waiting on a new battery pack. Each time it takes over a week to get the part. Maybe someday if the thing works i can give a review of how it actually works.
Response from DysonBy Dyson Customer Service, January 19, 2026
Hello there, thank you for sharing your experience. That sounds frustrating, especially when you haven't really had a chance to see how your vacuum performs. Waiting for replacement parts and still not having a working machine after three weeks isn’t what anyone wants. If you need help, you can reach Dyson Customer Support via Live Chat at http://ms.spr.ly/6427Q6pLL or call our support team at 866-693-9766. They'll be able to give you updates on your parts order or suggest next steps.