well i bought a new one and it broke within afew days. you sent me thepart that went bad. now its ok. other then that it fine.
Response from DysonBy Dyson Customer Service, February 12, 2026
Thank you for sharing your feedback with us, we are glad to know your machine is now working well after the replacement part arrived, and we truly appreciate your honesty about your experience. Your satisfaction means a lot to us, and we would welcome the chance to support you further or help with anything else to ensure you get the best from your styling tools. If you are happy to reach out, our live chat and call support teams are always available and ready to assist. Thank you again for your input, and for being a valued member of the Dyson community.
I bought this a week ago, I am absolutely obsessed. The suction power is incredible, lifting dirt and debris I didn’t know I had. The battery has been impressive, considering the amount of power it puts out. Amazingly, Remains relatively lightweight. The green laser bit is no joke, it actually highlights every bit of dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 13, 2026
We appreciate your glowing review and the way you capture details, especially how powerful suction and battery combine to make cleaning more thorough. We want our machines to feel lightweight without compromising on performance, and the green laser feature has been a favorite of many owners for its ability to highlight hidden debris. Your experience is exactly why we’re passionate about innovation.
Love the Dyson V15 detect. My last one was a V10 that I had since 2019 and was time to replace. I love the light on the V15 that shows all the dust and hair on my floor. Love how there are 2 separate heads for tile and carpet now
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 10, 2026
Hi there, thank you so much for sharing your wonderful feedback about your new Dyson V15 Detect. We’re delighted to hear that you’re enjoying the upgrade from your V10 and that the illumination feature is helping you spot dust and hair more easily. It’s great to know the separate cleaner heads for tile and carpet are making a difference in your cleaning routine as well. We truly appreciate your loyalty and the time you took to leave this review, it means a lot to us. Enjoy your V15 Detect, and thank you for being part of the Dyson family.
This V15 replaced a 6 year old V11. It's OK, nothing special. But, the battery life is less then my V11 and the 'brush' head with it's laser shows just how much debris is not picked up or is thrown back out.
The brush head cannot be stripped down enough to get dog hair out of the ‘fixed’ side of the roller.
And like most Dyson’s they do a pretty good job of cleaning and a poor job of field stripping to use an air hose to blow out all the dirt, which has to be done with these.
My biggest complaint with any of the stick vacuums is that you need two hands to use an attachment with a hose. They need a trigger lock for those times you need use an attachment and hold onto to something like the brush-dusting attachment.
Fun tip. We use the Downy dryer beads to help keep any orders down. One or two dozen beads keeps a nice fragrance when vacuuming.
Response from DysonBy Dyson Customer Service, February 10, 2026
Thank you for taking the time to share your detailed feedback on your experience with the V15. We appreciate your loyalty and the comparison with your previous V11 model. Your comments about battery life, the laser brush head, and debris pickup are very helpful as we continue to improve our technology. We understand your concerns regarding cleaning the brush head, removing pet hair, and the usability of attachments—especially the need for a trigger lock during certain tasks. Your cleaning tip with Downy dryer beads is creative—thank you for sharing it. If you have any questions or need further support, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
The V15 Detect is our ninth Dyson vacuum cleaner of which we still have two V11 which we regularly use as well. This is the most powerful Dyson to date and also one of the quietest. Suction is outstanding and the Fluffy Optic cleaner head with green laser is our “go to” cleaning head for all of our wood floors. The laser illuminates the floor so well, not only do I more effectively vacuum on hardwood floors but the laser also detects “spots” for subsequent moping which are not readily noticeable to the human eye. I also am impressed with the filtration system which provides visual evidence of what is being “ingested” by the filter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Thank you for your detailed feedback! It’s brilliant to know the V15 Detect’s power, quiet operation, and laser technology are making a real difference, especially on your wood floors. We're glad the filtration system’s visual detail gives you extra confidence. We hope your Dyson collection keeps making cleaning easier!
We love the vacuum, it works well and we love the detect feature. I'm surprised that Dyson didn't put on some way to keep it running without always holding the trigger. That part is annoying if you're cleaning for an hour. There's countless people selling trigger adapters online to fix this issue but that should tell Dyson something. Outside of that minor thing, the vacuum has been great so far.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you so much for sharing your feedback with us, and we appreciate you taking the time to let us know how much you’re enjoying your machine, and we’re glad to hear the Detect feature has been such a great addition for you. We also appreciate your input regarding the trigger design; hearing experiences like yours helps us understand what matters most to our owners. It’s wonderful to know the vacuum has been performing well overall, and we’re grateful you took a moment to tell us.
I live in an apartment with hard floors. This was sorely needed. Just a few weeks but satisfied so far. Haven’t used all the features yet.
Response from DysonBy Dyson Customer Service, February 8, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson V15 Detect Total Clean Extra is meeting your cleaning needs on hard floors and that you’re satisfied with its performance so far. Delivering advanced technology and practical solutions is central to our mission, and it’s great to know the vacuum is making a difference in your apartment. At Dyson, we aim to create high-quality machines that are easy to use and adapt to a variety of home environments. If you would like any tips on getting the most out of the features you haven’t tried yet, our chat or voice support team would be happy to assist. Thank you again for your feedback and for choosing Dyson.
I bought a month ago and feel on love before realizing this is a basic vacuum with extra steps.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 8, 2026
Thank you for sharing your feedback. We are pleased to know the Dyson V15 Detect Total Clean Extra initially impressed you. We regret to hear it hasn’t fully met your expectations, as we aim to deliver real innovation and simplicity in every experience, not extra complexity. We would like to understand more about which features or steps feel unnecessary or complicated. Your input is valuable, and we’d welcome the chance to offer tips or guidance to help you get the best from your machine. If you’re open to it, please contact our chat or voice support team, we are here to help. Thank you again for your honest review. Your satisfaction is important to us.