Love it Love the light Deep cleans the floor I wished I had of gotten this vaccum a long time ago
Response from DysonBy Dyson Customer Service, March 2, 2026
We appreciate your feedback and are glad the light has made such a noticeable impact on your cleaning routine. Knowing you’re getting a true deep clean helps confirm our commitment to practical innovation. We often hear “I wish I had this sooner,” and we couldn’t agree more.
I received this as a retirement gift option. It is an excellent vacuum but weighs a lot more than advertised in my retirement gift brochure.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Hi, thank you so much for sharing your feedback with us — we truly appreciate your kind words about the vacuum. We’re glad to hear it’s been working well for you, and we also appreciate you letting us know about the weight difference you noticed compared to the brochure. Your input is valuable, and it helps us continue improving our products and communication. If there’s anything more we can do to support you, we’re here to help.
I love my Dyson though only have two issues, wish there was a power on button instead of the trigger so I don’t have to hold it down the whole time I’m vacuuming. Also a light on the Motörhead for all types of flooring would be super helpful. Overall the vacuum is amazing.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
We’re delighted that you love your Dyson and grateful for your thoughtful suggestions. Holding down the trigger isn’t everyone’s preference, and we recognize how a dedicated power button could make cleaning more comfortable. Adding a light to the Motörhead is also a great way to target dust on various floor types. Your feedback will be shared with our engineering teams as we continually improve our designs.
I don’t like where the button to run it is on the trigger. I also don’t like that it is very hard to push on rugs to vacuum, I have to switch it , to I think auto , whichever is the weakest setting so I can push it.
Response from DysonBy Dyson Customer Service, February 24, 2026
Thank you for sharing your thoughts on the vacuum and taking the time to leave your review. We appreciate your honest feedback about the trigger placement and the difficulty you’ve experienced while vacuuming rugs. Your comments are important to us and help us make improvements that matter to real owners like you. If you’d like to discuss your experience further or explore ways to make vacuuming more comfortable, our support team is always available via live chat or phone. Your satisfaction remains our priority, and we’re grateful for your input. It helps us shape better products for the future.
I bought this about three weeks ago and it seems the seal is not keeping the dirt in the canister as well as it should be
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience with the canister seal, and appreciate you bringing this to our attention. Your input helps us improve our products, and we want you to get the best from your Dyson. If you need support or want us to take a closer look, please reach out to our customer care team. We’re here to help and ensure your satisfaction. Thanks again for your review!
all the attachments should light up the floor/ surface when vacuuming
Response from DysonBy Dyson Customer Service, February 20, 2026
Thank you for sharing your feedback on the Dyson V15 Detect. We’re delighted to know you value the illumination feature for enhancing cleaning visibility, delivering such purposeful, effective technology is key to our approach. We understand your suggestion for all attachments to light up the floor or surface during vacuuming. Currently, only the Fluffy Optic cleaner head features our illumination technology, as it is specifically designed for hard floors where detailing is most visible and useful. Attachments like the High Torque head and smaller tools are optimized for other surfaces or purposes, where lighting may not offer the same benefit or could impact size, weight, or battery performance. Your suggestion is a valuable insight as we continue to innovate. If you have particular cleaning needs where added illumination would help, we’d be glad to discuss ways to maximize the performance of your V15 Detect with the current attachments or cleaning techniques. Please reach out to our chat or voice support teams at your convenience, we’re here to help you get the most from your Dyson. Thank you again for your input. Your experience helps us shape future designs, and your satisfaction remains at the center of what we do.
I’ve had my Dyson for a month and I truly love it. It is easy to handle and I’ve used it all over the house. My only complaint is I wish it came with larger storage for all of the attachments. Other than that it’s been great.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hi there, thank you for sharing your experience with us, we’re glad to hear your Dyson has been easy to use and helpful throughout your home. We truly appreciate your feedback regarding storage for the attachments, and we understand how having more space could enhance convenience. Your satisfaction matters to us, and we’d love the opportunity to make your experience even better. If you’re open to it, please reach out to our live chat or voice support team, so we can assist you further and explore the best solutions for your needs. Thank you again for your thoughtful review.
This is an excellent vacuum. The hard floor attachment with its blue light shows a terrifying amount of missed dust. My only complaint is you have to remove the vacuum tube in order to dump the canister and it takes Herculean strength and stepping on the floor attachment to pull it apart.
Response from DysonBy Dyson Customer Service, February 12, 2026
Thank you for your thoughtful feedback and for highlighting both what you enjoy and what could be improved with your vacuum. We’re glad to hear the hard floor attachment and blue light are making a visible difference in your cleaning, even if it sometimes exposes just how much dust is out there! We appreciate you pointing out the challenge of removing the vacuum tube for emptying the canister; we know this can be disappointing, and your comments are invaluable as we look for ways to make our products easier to use. If you experience any performance issues or need assistance, please reach out to us via live chat- http://ms.spr.ly/6421QRPhW or phone- 1-866-693-9766 our team is always happy to help. Thanks again for sharing your experience and helping us refine our technology.