I purchased for our new home. We are now one level living in a townhome villa. We have area rugs. The vacuum states that it will do carpet and flooring. I can’t seem to use it on carpet, think or thin. It is excellent on the floors and I love the green light to show areas that I would have missed. I don’t want to buy another vacuum just for the carpet. I may have chosen a different model. Hope this is helpful
Response from DysonBy Customer Service, Rubaid K, August 28, 2025
Thank you very much for your thoughtful feedback. We are pleased to hear that you are enjoying the vacuum’s performance on hard floors and that the green light feature is helping to highlight missed spots, those are precisely the smart details we strive to deliver. We regret that the vacuum is not performing as expected on your rugs and carpets. We fully understand how important multi-surface versatility is, particularly in a new home, and we sincerely appreciate you bringing this to our attention. Your experience is truly valuable to us. If you are open to it, we would be glad to explore potential solutions, whether that involves adjusting settings, recommending suitable attachments, or offering tips to enhance carpet performance. Please feel free to contact our customer support team via chat or voice assistance. We are here to help and remain committed to improving your experience.
I bought a month ago and feel on love before realizing this is a basic vacuum with extra steps.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 8, 2026
Thank you for sharing your feedback. We are pleased to know the Dyson V15 Detect Total Clean Extra initially impressed you. We regret to hear it hasn’t fully met your expectations, as we aim to deliver real innovation and simplicity in every experience, not extra complexity. We would like to understand more about which features or steps feel unnecessary or complicated. Your input is valuable, and we’d welcome the chance to offer tips or guidance to help you get the best from your machine. If you’re open to it, please contact our chat or voice support team, we are here to help. Thank you again for your honest review. Your satisfaction is important to us.
I recently purchased the Dyson V15 vacuum, and overall, I'm quite pleased with its performance. I'd give it a solid 4 stars.
One of the standout features for me is the attachment with the green light. It's a game-changer when it comes to cleaning my LVP (luxury vinyl plank) floors. The green light makes it easy to spot dust and debris, ensuring a thorough clean every time. It's a thoughtful addition that I've come to appreciate.
However, I did have slightly higher expectations when it came to the vacuum's power. While it does a good job picking up dirt and dust, I thought it would be a bit more powerful, especially for its price point. It doesn't quite match up to my previous vacuum in terms of sheer suction force.
That said, the Dyson V15 is still a reliable and convenient cleaning tool. It's lightweight, easy to maneuver, and the battery life is decent, allowing me to clean multiple rooms without frequent recharging. The dustbin is easy to empty, and the overall build quality is solid, as expected from Dyson.