I love the head for wood floors. Didn’t see all the small particles on the kitchen wood floor.
Still getting use to taking the motor off the pipe to empty the waste bin. Since I have dogs, I need to do this often and it should be simpler. I move from carpet to wood floors often. Changing heads are more difficult. Think once I push the release button it would come right out; but some times it requires more finesse.
Feel that it is cleaning effectively and can’t believe how much is captured by the filter. I’ve had this machine a little over a month and had to clean the filter!
This vacuum is almost as good as a corded model and it is much lighter. I have always dreaded vacuuming, bit with the V15 I do not dread it. I grab it, does the vacuuming and shortly I am done without having to deal with a cord. Love it especially on hardwood.
I bought this a month ago and glad I did. For a cordless vacuum it’s great for in betweens. I have 2 dogs and still need to use my big sweeper for a deeper clean. However it’s heaven on staircases and vehicles.
I would recommend this to a friend!
Response from DysonBy AmandeepS, Dyson Customer service, September 13, 2024
Hello Jen, we truly appreciate your fantastic feedback! We are thrilled to know that you are enjoying your Dyson V15 Detect vacuum. Our commitment to creating top-notch products and providing exceptional service to our customers is of utmost importance to us. Your valuable comments play a crucial role in helping us refine our products and services continually. To help us learn and improve our future services, we would be grateful for any additional insights you'd like to share. If you have any other questions, concerns, or suggestions, please feel free to reach out to us at askdysonus@dyson.com. Dyson wishes you good health and happiness!
I would have liked it more to have a users manual that I can refer to, instead of having to get into my computer to get help.
Response from DysonBy Amandeep S, Customer Service, April 8, 2024
Hello Bonnie, Thank you for your review. We really appreciate your effort and time. We are genuinely concerned to hear that you are facing an issue with your Dyson V15 detect. We apologize for the inconvenience that you had to face. This is not the experience Dyson strives to provide for its valuable customers. However, I would request you to please contact our live support channels like chat & Call support and you can also contact us via email on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Bad product , not happy with product, wasted my money
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, May 20, 2024
Hello, thank you so much for your valuable feedback. We really appreciate your time and efforts. We are very concerned to hear that you had this experience with your Dyson. This is not the experience Dyson strives to provide to its customers. We are extremely sorry that you had to face the issue and apologies for the inconvenience caused to you. However, we strive to provide the best experience for our customers. We would also like to learn more on this subject so that we can learn ways to improve future services. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.