Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: IrmaJ
from Detroit, MI
Verified Purchase:Yes
I bought this machine as a replacement for my machine which no longer functioned. I am confident the replacement printer will continually perform successfully as needed.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: GailH
from Albany, GA.
Verified Purchase:Yes
I have printed photos, pdf books, and a bunch of artwork, I am 5/5 happy with this printer and the quality of the prints. The wi-fi feature is very useful as well, something I did not realize I would use so much.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MEHP
from Boston, MA
Verified Purchase:Yes
I don't use this often, but when I do I'm very happy. Color is great and the copying function just fantastic. Love the size, it fits where I want it to and is actually smaller than my last Officejet printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Zinga
from Wisconsin
Verified Purchase:Yes
Bought printer this few weeks ago and found it to be adequate for my needs. I use it mainly as a desktop printer for printing from PC, copying documents and scanning documents. Some comparisons are to my HP 4600 series that quit feeding paper and this is my replacement unit. Pros: prints quickly when it starts to print. Has a much better scan menu on the PC with fewer steps to accomplish the task. Larger paper holder that is enclosed and does not require a lot of attention. Cons, very noisy. Sometimes does not immediately print after releasing from the PC, this is annoying as it does not give a readily visible status. The automated ink replacement does not fit with my needs and appears to be more expensive than replacing as needed. HP should make this feature more affordable for the average user to help defer the cost of ink and gain acceptance. Things I am not aware at this time but need to see over time: Ink usage, I like the multi cartridge but i have no idea on how long the ink will last, the problem with all HP printers is the replacement cost of ink. Have not used the WiFi this will be a new adventure as I am not clear on how this works. Otherwise the printer works as designed, nothing special compared to other printers in the same class.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
4
Good Features Overall, but Not Scanning Feature
on March 8, 2019
Posted by: Sadwoav
from New York
Verified Purchase:Yes
I downgraded from an HP OfficeJet Pro 8600 Series All-in-One Printer, as the machine suddenly stopped working after many years of use. This HP OfficeJet Pro 6978 is portable, and does all the work of the 8600 Series, except for the Scanning to PDF feature, which this HP OfficeJet Pro 6978 does not support. You can only scan to picture mode (JPEG, PNG, TIFF). It's time consuming to scan documents individually to photo images, and then convert them to PDF. So I miss that feature from the 8600 Series, which just allows you to scan multiple pages during one scanning process to PDF.
If you are like me, and want that feature included in your scan to file or desk top, then this printer might not be for you.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Terry Camper
from Canon City, CO
Verified Purchase:Yes
Great for In Home Office use. Quick to print multiple jobs. Compatible with all of my Wi-Fi connects for mobile printing.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: M K K
from Spring Lake, NC
Verified Purchase:Yes
Printer arrive before the intended arrival date, some damages to box but no noticeable damages to the printer.
PROs:
Functionality: Scans very well, prints fast, easily put together
Connection: Connecting to Wi-Fi was exceptionally easy
Appearance: Very compact, lighter weight compared to my 8610 that had a cartridge failure and takes up less space.
Functionality: Scans very well, prints fast, easily put together
Connection: Connecting to Wi-Fi was exceptionally easy
Appearance: Very compact, lighter weight compared to my 8610 that had a cartridge failure and takes up less space.
CONs:
The printing is rather loud and the print quality depends on desired printing (standard B/W, color documents, photos (not the best). In order to scan as PDF, you need to download the application otherwise it defaults to TIF/JPG/etc. The feed tray needs improvement, unable to secure various paper types in order to ensure a proper feed. Touchpad can be gimmicky if you have larger hands (requires a delicate touch) and the provided cartridges (exploded in box my wife's hands were yellow for three days.).
The printing is rather loud and the print quality depends on desired printing (standard B/W, color documents, photos (not the best). In order to scan as PDF, you need to download the application otherwise it defaults to TIF/JPG/etc. The feed tray needs improvement, unable to secure various paper types in order to ensure a proper feed. Touchpad can be gimmicky if you have larger hands (requires a delicate touch) and the provided cartridges (exploded in box my wife's hands were yellow for three days.).
Otherwise, it meets the needed intent for an affordable All-in-One Printer however there is room for improvement.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Tammy767
from Maryland
Verified Purchase:Yes
It has been less than a month since I bought this but MAN I'M LOVING IT
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com