Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: MCRK
from Boston, Ma
Verified Purchase:Yes
Printer out of package would not recognize one of the ink cartridges. Turned out the printer was no good, brand new. So waiting over 12 days to receive the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4
This is a decent printer
on May 23, 2017
Posted by: Simcha
The only thing I am not pleased with is how this printer does with adjusting pictures for printinting
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great value in this printer
on June 15, 2017
Posted by: Skyman
I like the 2 page scan, feed tray works well. Also I can use USB to attach to my laptop as well as wireless printing for my tablet.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: billfalls
Verified Purchase:Yes
Reader tip: for help don't search model 6978. There is online documentation for 6970 but searches on 6978 don't redirect there. The accompanying CD-ROM didn't seem to have a manual.
The printer has all the features I wanted but using them, and fixing problems like a paper jam (my fault) would be a lot easier if the documentation were more accessible.
The printer has all the features I wanted but using them, and fixing problems like a paper jam (my fault) would be a lot easier if the documentation were more accessible.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Great scanner/color printer
on December 18, 2017
Posted by: AMD15009
from Beaver, PA, USA
Easiest printer setup that I have seen. Everything is done on the printer control screen to connect to local network. Then web site 123.hp.com/install from a pc/laptop installs everything that is needed there.
Great printer/scanner. Scan/shrink/enlarge color or b/w and load pdf to a disc stick. Great to copy docs to send as PDF. Color and b/w quality is great. Print quality q/a is achieved thru a printout and re-scan for internal printer checking. I am not disappointed with anything so far. I did not setup the fax.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Scott58
Verified Purchase:Yes
Great product. Very easy to setup. Great quality prints. Can email files to the printer to print. Air print is quick. Many more features I haven’t used yet. Easy to install ink cartridges. Highly recommend for price, quality and capabilities. Great for home office.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BJRJ
from Albuquerque, NM
Verified Purchase:Yes
Like the product; easy to use; was easy to install. Quality of printing is good. Like that it's wireless.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Everything excellent except the installation instr
on March 18, 2018
Posted by: Greg93
Verified Purchase:Yes
Installation instructions were not specific enough which made installation very time consuming.
The paper tray is very difficult to pull out and insert.
The signal hook up cord was Missing!!!
The paper tray is very difficult to pull out and insert.
The signal hook up cord was Missing!!!
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com