Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: HP_user
from New York, NY
Verified Purchase:Yes
I bought this printer 3 weeks ago as a replacement of the exact same model. The OfficeJet Pro 6978 is a pretty good printer for the price I paid but I am disappointed with the reliability. My previous 6978 printer stopped working (the print head died) after 26 months of light use where as my much older Deskjet still working after 10 years. I would recommend the buy the 3 years care pack if you wanted to use it for at least 3 years.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Anilu1319
from Houston, Texas
Verified Purchase:Yes
It is great. however, I could not register for instant ink and I thought it should have been a good opportunity.....
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Daiquiri
from NC WI
Verified Purchase:Yes
It is up and running perfectly. Our treasurer will be using it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BillNY9
from New York
Verified Purchase:Yes
I’ve owned HP printers since I left dot matrix. They are affordable and crisp. Service with the new hpConnect/ Ink is excellent. 2 Thumbs up
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: IB 35
from Hamilton, NJ
Verified Purchase:Yes
I had this printer for a short time; haven't explored all possibilities.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent!. so convenient! I don't have to worry about running out of ink and having to wait for it.
Cons: More RAM
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TLNZ
from Chicago, IL
Verified Purchase:Yes
It was not clear before I purchased this printer that I cannot scan to computer creating a pdf. Now I have multiple steps to create a pdf of receipts for my business. Bummer!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: NJRAD
from NJ
Verified Purchase:Yes
HP's internal operating system intelligence in both my Spectre Laptop and Office Jet Pro 6978 guided me through the replacement of my HP Model 6830. I've been working in the computer industry for over forty years; this was the best end-user experience yet.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com