Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Jim323
Verified Purchase:Yes
It scans rather well. My biggest problem with the printer is that the queue jams up occasionally and you have to manually delete previous print jobs in order to do multiple print jobs.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Art28560
from Fairfield Harbour, NC 28560, USA
Verified Purchase:Yes
Using HP desktop running Windows 10, for some strange reason only prints double sided automatically when connected as Wi-Fi. If you setup and connect using USB cable, double sided feature is lost!
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Donny67
Verified Purchase:Yes
It was easy to set up, It prints well. I have no complaints. I bought the printer because my daughter told me about the instant ink program.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Happy2000
from California, USA
Verified Purchase:Yes
I have been very pleased with the printer. Connecting it to my home network was relatively painless. The print speed is adequate. The print quality is excellent. My only complaint with the fax is--even with auto answer off--it doesn't ring through to my phone.
My largest complaint was installing the ink cartridges. The instructions are worthless as they never mention removing the large plastic clip. Further, I'm not overly excited about having four cartridges instead of a black + color--2 cartridges, such as needed for my other printer--an Envy 5660.
Overall, I would recommend this printer to anyone needing fax capability and better graphics.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: John126
Verified Purchase:Yes
My older HP was loosing things; couldn't maintain internet connection second print head going. Bought this for the price of a printhead. A GREAT printer. Fast, responsive, ink-efficient. Good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gamolia
Verified Purchase:Yes
Printer does everything I want it to do. Easier to use than the HP 6830 it replaced. Just hope it does not fail suddenly like the 6830 did.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Chang2
from Phoenix, AZ, USA
Verified Purchase:Yes
All-in -One was easy to troubleshoot and remove JAMED paper. Unit has easy access to paper area for removal.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great Printer and perfect for my company's needs
on October 5, 2017
Posted by: Excellency
Verified Purchase:Yes
Conveniente and great product
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com