Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Happy2000
from California, USA
Verified Purchase:Yes
I have been very pleased with the printer. Connecting it to my home network was relatively painless. The print speed is adequate. The print quality is excellent. My only complaint with the fax is--even with auto answer off--it doesn't ring through to my phone.
My largest complaint was installing the ink cartridges. The instructions are worthless as they never mention removing the large plastic clip. Further, I'm not overly excited about having four cartridges instead of a black + color--2 cartridges, such as needed for my other printer--an Envy 5660.
Overall, I would recommend this printer to anyone needing fax capability and better graphics.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: John126
Verified Purchase:Yes
My older HP was loosing things; couldn't maintain internet connection second print head going. Bought this for the price of a printhead. A GREAT printer. Fast, responsive, ink-efficient. Good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Gamolia
Verified Purchase:Yes
Printer does everything I want it to do. Easier to use than the HP 6830 it replaced. Just hope it does not fail suddenly like the 6830 did.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Chang2
from Phoenix, AZ, USA
Verified Purchase:Yes
All-in -One was easy to troubleshoot and remove JAMED paper. Unit has easy access to paper area for removal.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great Printer and perfect for my company's needs
on October 5, 2017
Posted by: Excellency
Verified Purchase:Yes
Conveniente and great product
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Angans
from CT
Verified Purchase:Yes
This was an upgrade from an older HP printer. This one was easy to setup and runs great. Makes clear and quick copies and easy to operate. All features are easy to run and love the on screen videos. Going to get a second one for a vacation home.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jerseagirl
Verified Purchase:Yes
More instructions needed. Set up printer. Connect to router. Connect computer to printer. Connect tablet. Connect iPhone.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: 2pups4me
from Reading, PA, USA
Verified Purchase:Yes
This product has great features, was easy to load and prints beautifully. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting hp.com