Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4 out of 5
4.4
(509 Reviews)
Open Ratings Snapshot
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product. 
(
394 out of 444
)
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Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5 out of 5
5
Highest Quality available.
on December 9, 2019
Posted by: Toby56
from Tallahassee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have two of these printers as well as a 7855 each of which perform above my high expectations. I had an important presentation for the Board of Commissioners and needed and received perfection in the presentation
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very Happy it has all the features I need
on December 9, 2019
Posted by: Ilona Millhone
from Elk Grove Ca. 95758
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed an all functions printer and this fits the bill
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Prints nicely, but not energy efficient at rest
on December 8, 2019
Posted by: Northern user
from Alaska
Verified Purchase:Yes
[This review was collected as part of a promotion.] The printer does a nice job with great colors and easy setup. However, I put a kill-a-watt meter on it and it used 4 watts of energy sitting there doing nothing. That's in contrast to my Epson that uses none. I've put this one on a power strip and will turn off the power to it when not in use. Other than the poor energy use at rest, it's a great printer.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love It
on July 13, 2019
Posted by: CASanchez
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love HP and their all in one printers. These are the only printers I use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Uses too much ink
on July 1, 2019
Posted by: det8
from Chicago suburb
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought HP Office Jet Pro 6978 a month ago to replace my HP Office Pro 8600. It is smaller and lighter. It is more difficult to install and it uses too much ink. Within a short period of time I have cleaned the printhead three times. The print quality is streaky. The old one is more efficient and I did not have any problems until it died on me after 6.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Does all that I require and more
on June 27, 2019
Posted by: Spoke
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It now functions as our FAX machine, picture printer, card printer etc.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Technology
on June 25, 2019
Posted by: HWYWHLS
from New York
Verified Purchase:Yes
I have upgraded my old HP Printer 1420 series for the new OfficeJet Pro 6978 All-In-One/
I quictly and easely put my printer together and connected it to my Wi-Fi and all my devices. I am back to printing my stuff again from my iPhone, laptop and iPad with ease. I have been infulencing my friends in buying hp. printers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great printer, but. . .
on June 20, 2019
Posted by: Ema1028
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Prints quickly and well, but I have been having a little trouble getting some of the features, like scanning to do what it is supposed to. I "upgraded" from an HP6600 and the 6600 was an easier printer to use. The ink is also a LOT more expensive for this printer.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
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