Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: TossinGood123
from Cheboygan, MI
Verified Purchase:Yes
Product is better than Hp 6500 which lasted me many years. Wish they
distributed with xl ink supplies.
distributed with xl ink supplies.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: rosey13
from minnesota
Verified Purchase:Yes
I just hope it lasts longer than 2 years and doesn't cost a arm and leg in ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: PrintMe2
Verified Purchase:Yes
The printer has a great selection of features, a reasonable footprint, fast printing and copying, as well a good print quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Instant Ink & Clogged Printheads - Bad Combination
on October 27, 2017
Posted by: JimInTexas
from Hurst, TX, USA
Verified Purchase:Yes
I originally signed up for instant ink @ the 50 page level. I have had to clean and align printheads twice and I haven't had this printer for a month yet. As a result, I have now been forced to change my Instant Ink subscription to the 100 page level. Additionally, the paper flips incorrectly when duplexing 2-up page printing (circumventable by choosing the wrong type of page flip). Needless to say, I am not happy and may not buy hp printers again if they cannot get simple features correct.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: billthecomputerguy
from Boston, MA, USA
Verified Purchase:Yes
I have been buying HP for years. This is the best printer combo yet. I have never regretted buying an HP product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jim323
Verified Purchase:Yes
It scans rather well. My biggest problem with the printer is that the queue jams up occasionally and you have to manually delete previous print jobs in order to do multiple print jobs.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Art28560
from Fairfield Harbour, NC 28560, USA
Verified Purchase:Yes
Using HP desktop running Windows 10, for some strange reason only prints double sided automatically when connected as Wi-Fi. If you setup and connect using USB cable, double sided feature is lost!
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Donny67
Verified Purchase:Yes
It was easy to set up, It prints well. I have no complaints. I bought the printer because my daughter told me about the instant ink program.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com