Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Retired49
from York Beach, ME
Verified Purchase:Yes
I had a previous model 6975 that went bad in less than a year, this model seems to have solved the problem. I like the size , limited to space, good features and easy to use.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Baptist
Verified Purchase:Yes
wi-fi was easy to connect
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Andrew1960
from Fort Worth, TX, USA
Verified Purchase:Yes
I liked that it came straight to my house. I haven't tried every feature but Good so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: chaucha
from Houston, TX, USA
Verified Purchase:Yes
I enjoy all the features of this product. It is great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: GFJ007
Verified Purchase:Yes
Set up problems include multiple head cleaning, required,inconsistent wifi, Seems ok now
I would recommend this to a friend!
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: HPqualitydown
Verified Purchase:Yes
Wouldn’t print cyan. Wouldn’t scan
No, I would not recommend this to a friend.
Response from hp.comBy Rajesh, HP Social Media, November 30, 2017
Hi, thank you very much for taking the time to review the product. I appreciate your feedback and I apologize for the unsatisfactory experience. I understand that you are unable to print in cyan and scan is not working. For the print quality issue, please follow the link: http://hp.care/2pZMtKr to fix the issue. For scanning issue, please use the following link; How to scan (Windows): http://bit.ly/2i4sisx How to scan (MAC): http://bit.ly/2i4YjAE If the issue persists, please contact HP Phone Support: www.hp.com/contacthp for further assistance.
Written by a customer while visiting hp.com
Posted by: HomeMomNH
from New Boston, NH
Verified Purchase:Yes
This printer is very user friendly. Easy to use, fast, Great quality prints. I will highly recommend this to others.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jones01
Verified Purchase:Yes
This is a great printer. This printer replaced my old HP and everything is seamless. I recommend this printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com