Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Priceawolowitz
Verified Purchase:Yes
Least expensive HP dual sided scanner printer. Prints relatively quickly and has a lot of the extra HP bells and whistles. The HP Ink service also seems to be a no brainer for this machine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Paul746
Verified Purchase:Yes
A very nice printer with all the options but for only a few dollars more than a cheap printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joel43
Verified Purchase:Yes
Purchased a new 6978 in September 2016. Printer failed in January 2018. Would not print using black ink cartridge. Followed all recommended solutions to no avail. Purchased replacement printer.
No, I would not recommend this to a friend.
Features
5
Performance
2
Response from hp.comBy Binu, HP Support, January 28, 2018
Hi, sorry to hear you are experiencing an issue with your HP OfficeJet Pro 6978 All-in-One Printer as it is not printing in black. Please follow the guidelines in these documents to fix this issue: http://hp.care/2pZMtKr HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: Rev6978
from Theodore, AL 36582, USA
Verified Purchase:Yes
I like the instant ink program. It needs changing so when you receive ink you know what printer it is for.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Diane72
from NM
Verified Purchase:Yes
Easy to set up, good print quality, easy to scan. I am very happy with this printer so far.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Stucky
Verified Purchase:Yes
Overall, I am pleased with HP OfficeJet Pro 6978 performance. However, the tray for retrieving printed paper presents some difficulty in exiting and entering the printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: TRBLEINTECHLND
Verified Purchase:Yes
PRINTER TAKES TOO LONG TO PRINT...GOES THRU A LOT OF SETTINGS BEFORE IT FFNALLY PRINTS.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: Danalynn
Verified Purchase:Yes
I haven't had it that long but I'm very happy with it so far. I love the multi-page scanner, which does far more than any of my previous home scanners. This is the first time I've gone wireless and that is wonderful. And the monthly ink plan is going to make things so much easier!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com