Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: GRAMBO
from Pensacola, FL, USA
Verified Purchase:Yes
It has a fax factor which I was looking for. It prints beautifully and I'm thoroughly in love with it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jnevarez7691
Verified Purchase:Yes
I appreciate the ability to print from my mobile device and also like the fact that you can send a file to print through email.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: NPPP
Verified Purchase:Yes
Will NOT work with OS High Sierra 10.13.1!!
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, December 21, 2017
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP OfficeJet Pro 6978 All-in-One Printer as it is not compatible with High Sierra 10.13.1. You can find the compatible operating system for your printer under system requirement from this document: http://bit.ly/2wDAqbw HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: Danalynn
Verified Purchase:Yes
I haven't had it that long but I'm very happy with it so far. I love the multi-page scanner, which does far more than any of my previous home scanners. This is the first time I've gone wireless and that is wonderful. And the monthly ink plan is going to make things so much easier!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TRBLEINTECHLND
Verified Purchase:Yes
PRINTER TAKES TOO LONG TO PRINT...GOES THRU A LOT OF SETTINGS BEFORE IT FFNALLY PRINTS.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: Stucky
Verified Purchase:Yes
Overall, I am pleased with HP OfficeJet Pro 6978 performance. However, the tray for retrieving printed paper presents some difficulty in exiting and entering the printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Diane72
from NM
Verified Purchase:Yes
Easy to set up, good print quality, easy to scan. I am very happy with this printer so far.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Paul746
Verified Purchase:Yes
A very nice printer with all the options but for only a few dollars more than a cheap printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com