Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4 out of 5
4.4
(484 Reviews)
Open Ratings Snapshot
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product. 
(
394 out of 444
)
Best Buy Privacy Policy
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
5 out of 5
5
Easy setup and easy sign up for instant ink
on August 25, 2017
Posted by: ijessop
from Monmouth, OR, USA
Verified Purchase:Yes
Easy to setup and install drivers. No issues connecting to my wireless Lan.
Instant ink signup was easy. Off to a good start. Looking forward to a long and happy life with this printer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It works well and was easy to set up.
on September 4, 2017
Posted by: NewPrinter
Verified Purchase:Yes
However, I am surprised at the amount of time it takes to" think" before it prints a document.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Watch out for Chrome
on September 4, 2017
Posted by: Lauriebeth
from Columbus, OH, USA
Verified Purchase:Yes
I bought this printer because I am a teacher of students with multiple disabilities and I am not about to print much color at school. I also got it for its InstantInk feature. I love this feature! However I have had many issues getting it yo print properly from Google Chrome. If I download the document to a PDF and print from adobe, it prints fine but everything is shifted when I print from Chrome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great Bargain
on September 8, 2017
Posted by: tralen350
from Baltimore, MD, USA
Verified Purchase:Yes
This product has great features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good
on September 9, 2017
Posted by: brhphd12
Verified Purchase:Yes
Overall good but short of OfficeJetPro 8600 it replaced. Really uses ink quickly, at least the supply that comes with it. That part is a real downer.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Reviewed after about one month of use.
on September 20, 2017
Posted by: cjs301
Verified Purchase:Yes
This series had been re-designed to allow user replacement of print heads. Previous HP print head failure was premature, but replacement was costly. Very impressed with HP attention to the supporting software which is important for a user to utilize various functions without guessing, etc. As always, the ink level monitoring is helpful.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Wow
on September 25, 2017
Posted by: Joe529
Verified Purchase:Yes
Easy setup, works flawlessly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Quick delivery. Easy online ordering.
on September 29, 2017
Posted by: jumps5
from Maryland, USA
Verified Purchase:Yes
This product has great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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