Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Customer Rating
3
Printer Fine, but Installation not Possible.
on January 17, 2019
Posted by: Experience
from Downers Grove, IL
Verified Purchase:Yes
This printer was purchased for my home network of 4 computers and 3 cell phones, to replace an HP 410C, one of the first multifunction printers/scanner/faxes, which was about 20 years old. The instructions for installation were wrong, the scanner did not work after installation. This required an HP technician to take remote control of each of my computers, and make numerous deep internal adjustments and software removals. The printer is as excellent as HP printers always are, but the installation is a threat to the security of anything you have on your computer. Better installation software is necessary. One of my computers is Windows 10, two others are Windows 7. Didn't matter, none installed correctly.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KPretired
from South carolina
Verified Purchase:Yes
So far this printer has provided good service for my uses.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jmluvmusic
from San Francisco
Verified Purchase:Yes
This printer goes thru ink like crazy. It goes offline on one of my computers if not used. All in all, not happy with this one and this is the first time I've had a problem with my HP printers. I only buy HP printers.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com
Posted by: Frank de Tank
from Upland, California
Verified Purchase:Yes
Typically no problems
sets up easy and smooth
Prints are great and worry free
sets up easy and smooth
Prints are great and worry free
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joe xxxxxxxxx
from salinas
Verified Purchase:Yes
I bought the HP Officejet pro 6978 all in one and never set it. never work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: RickChi3
from Illinois
Verified Purchase:Yes
Very easy setup and enablement for PC's and phones. Prints, scans, copies are awesome.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: papita
from litchfield, ct
Verified Purchase:Yes
easy to use. prints nicely. well worth the price.
Pros: Affordable
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HGuti
from Greensboro NC
Verified Purchase:Yes
I replaced my previous copier with this model and so far I am very satisfied with it. It is working as expected.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com