Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
327
4 Stars
107
3 Stars
31
2 Stars
19
1 Star
25
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: NanaZ
from Casa Grande, AZ
Verified Purchase:Yes
I purchased it about a month ago and working great.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RWTE
from IL
Verified Purchase:Yes
I bought this to get the scanner. The printer is way faster than I expected it to be. I like that the print cartridges are separate. Since the it is an all in one I now have a straight copier function. It seems to print color on equal with my laser. I think HP has good support for their stuff. However, I do find the scanner software to be a little clumsy.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Miracle2017
Verified Purchase:Yes
This was an excellent purchase it copies and prints fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Criss
from Frederick, MD
Verified Purchase:Yes
I purchased this to replace a much more expensive, but poorly functioning printer of another brand. I can't believe I waited as long as I did, as the 6978 works light years better than the competing brand's printer. In addition, the setup was simple even for a luddite such as me. Thanks for your excellent engineering.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: apdavi
Verified Purchase:Yes
The printer is good. The installation was not. Having to download an app just to hook up a simple printer was rather idiotic, in my opinion, and it didn't work properly anyway. After spending an inordinate amount of time downloading and re-downloading the software and the app, I finally just did it manually and got it to work. And it seems to want to set up as a wireless printer all the time even though it is a wire printer. Irritating, but a decent printer.
Cons: More RAM, Smoother Mouse Pad
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anne7214
from Los Angeles, California
Verified Purchase:Yes
This printer is the best that I have ever owed. I purchase this mainly for the fax, but am very pleased with the quality of my wireless printing
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Henny
from Morriston, Fl.
Verified Purchase:Yes
Having issues. Paper jams frequently. Quite noisy. Already have ink cartridge, brand new, that doesn't work. No is sending a replacemen. Have had HP printers since 1995 and this is the first r st one I an not fully pleased with.
Pros: Affordable
No, I would not recommend this to a friend.
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: VMsr
from Parish, NY
Verified Purchase:Yes
I bought this to replace same model (that I damaged). The first one worked SOOOO good that when I damaged it while trying to clean it, I just call HP and bought the same model. This printer combined with the Instant Ink program just can't be beat !!!!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com