Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: Bizzey
from California
Verified Purchase:Yes
I was wondering why the printer lists on my devices as HP Officejet Pro "6970" and not 6978.??
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Not Fond
Verified Purchase:Yes
This is my second 6978. The first was working perfectly for 14 months then it stopped accepting paper. I was on auto updates and instant ink. I believe HP did an update that changed my settings and forced me to buy a new printer. What a waste of money and for our landfill! I no longer have auto updates turned on and did not enroll in instant ink with this new one. Hopefully this printer will last longer. If not, I will NEVER buy HP again after being a loyal customer for over 25 years.
Cons: Smoother Mouse Pad
Pros: Lightweight
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: IrmaJ
from Detroit, MI
Verified Purchase:Yes
I bought this machine as a replacement for my machine which no longer functioned. I am confident the replacement printer will continually perform successfully as needed.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: LoreneH
from NC
Verified Purchase:Yes
Have had this new printer for about a month. I love it. This one is replacing my 11 year old HP J4680 . Since they last this long I'm sticking with HP.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mimiterri
from Hamden, CT
Verified Purchase:Yes
My only complaint is that the paper tray is very stiff when I open and close it for re-loading paper. Is there anything I can do to fix this?
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: NanaZ
from Casa Grande, AZ
Verified Purchase:Yes
I purchased it about a month ago and working great.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RWTE
from IL
Verified Purchase:Yes
I bought this to get the scanner. The printer is way faster than I expected it to be. I like that the print cartridges are separate. Since the it is an all in one I now have a straight copier function. It seems to print color on equal with my laser. I think HP has good support for their stuff. However, I do find the scanner software to be a little clumsy.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Miracle2017
Verified Purchase:Yes
This was an excellent purchase it copies and prints fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com