Customer reviews from hp.com
HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Average customer rating
4.4
(484 Reviews)
Rating breakdown 484 reviews
5 Stars
314
4 Stars
105
3 Stars
29
2 Stars
16
1 Star
20
89%of customers recommend this product.
(
394 out of
444)
Customer Reviews for HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer - Black
Posted by: NJRAD
from NJ
Verified Purchase:Yes
HP's internal operating system intelligence in both my Spectre Laptop and Office Jet Pro 6978 guided me through the replacement of my HP Model 6830. I've been working in the computer industry for over forty years; this was the best end-user experience yet.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TLNZ
from Chicago, IL
Verified Purchase:Yes
It was not clear before I purchased this printer that I cannot scan to computer creating a pdf. Now I have multiple steps to create a pdf of receipts for my business. Bummer!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
Good Features Overall, but Not Scanning Feature
on March 8, 2019
Posted by: Sadwoav
from New York
Verified Purchase:Yes
I downgraded from an HP OfficeJet Pro 8600 Series All-in-One Printer, as the machine suddenly stopped working after many years of use. This HP OfficeJet Pro 6978 is portable, and does all the work of the 8600 Series, except for the Scanning to PDF feature, which this HP OfficeJet Pro 6978 does not support. You can only scan to picture mode (JPEG, PNG, TIFF). It's time consuming to scan documents individually to photo images, and then convert them to PDF. So I miss that feature from the 8600 Series, which just allows you to scan multiple pages during one scanning process to PDF.
If you are like me, and want that feature included in your scan to file or desk top, then this printer might not be for you.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent!. so convenient! I don't have to worry about running out of ink and having to wait for it.
Cons: More RAM
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: IB 35
from Hamilton, NJ
Verified Purchase:Yes
I had this printer for a short time; haven't explored all possibilities.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BillNY9
from New York
Verified Purchase:Yes
I’ve owned HP printers since I left dot matrix. They are affordable and crisp. Service with the new hpConnect/ Ink is excellent. 2 Thumbs up
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Zinga
from Wisconsin
Verified Purchase:Yes
Bought printer this few weeks ago and found it to be adequate for my needs. I use it mainly as a desktop printer for printing from PC, copying documents and scanning documents. Some comparisons are to my HP 4600 series that quit feeding paper and this is my replacement unit. Pros: prints quickly when it starts to print. Has a much better scan menu on the PC with fewer steps to accomplish the task. Larger paper holder that is enclosed and does not require a lot of attention. Cons, very noisy. Sometimes does not immediately print after releasing from the PC, this is annoying as it does not give a readily visible status. The automated ink replacement does not fit with my needs and appears to be more expensive than replacing as needed. HP should make this feature more affordable for the average user to help defer the cost of ink and gain acceptance. Things I am not aware at this time but need to see over time: Ink usage, I like the multi cartridge but i have no idea on how long the ink will last, the problem with all HP printers is the replacement cost of ink. Have not used the WiFi this will be a new adventure as I am not clear on how this works. Otherwise the printer works as designed, nothing special compared to other printers in the same class.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Hagranat
Verified Purchase:Yes
The original Pro 6978 purchased was replaced because it was defective. The replacement printer works well with one important exception. At least twice a week l have to use the Print and Scan Doctor to fix one both of these problems.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com