Customer reviews from otterbox.com
OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Average customer rating
4.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
58
4 Stars
17
3 Stars
9
2 Stars
8
1 Star
5
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for OtterBox - iPhone 15 Pro Defender Series Pro Case - Polycarbonate Bump-Resistant - Black
Posted by: Aaron
Verified Purchase:Yes
This generation of Defender cases is horrible. They do not protect like the previous generations did.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 7, 2024
Hello, Aaron! We are so sorry to hear you experienced an issue with your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
accidently ordered. 2 - company unresponsive in dealing with returns! i may like the product... but i also may never buy it again... and this seems not to post. === guys! get your STUFF TOGETHER!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We apologize that you accidentally ordered two Defender Pro Series cases. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Elsa
Verified Purchase:Yes
Otterbox makes your phone invincible. I'm not kidding. I just bought the 15 pro case since I am upgrading my phone, but I have had the Otterbox Defender pro case on my iPhone 11 for 4 years and am a customer for life!!! I am a serious klutz, work with horses for my career, and like to climb mountains in my spare time. I am not kind to my phone, let me elaborate.
I dropped my phone on a gravel driveway and my horse stepped on it (with brand new steel shoes on). Phone is fine. I threw my phone off of a fire tower (taller than the forest) hitting trees and rocks on the way down. Phone is fine. I dropped my phone in a busy road and it was run over BY MULTIPLE CARS. My screen protector cracked but my phone is once again totally fine!!
And these are just some highlights. I drop my phone on the concrete barn floor multiple times per day, every day, and I don't even worry about it anymore because Otterbox is just that good. I also use the belt holster that comes with the case. I wear my phone on my belt for an average of 12 hrs every day and am constantly taking it out of the holster and putting it back in. After several years the case is no longer as secure in the holster as it used to be, but I can't imagine how that would be avoidable given how much I use it. If you have horses, work outside, go hiking/camping, have chronic butterfingers near hard surfaces, do anything outdoors at all...you will definitely not regret buying this phone case. It's so worth it. By all accounts, I should spend hundreds and thousands of dollars per year fixing and replacing my phone, but instead I can happily use it anywhere and everywhere until it dies due to being manufactured by Apple, instead of dying a rapid death due to abuse at the hands of yours truly. In case you are wondering, I am NOT sponsored or compensated by Otterbox in any way. I'm just leaving this review because it's the only phone case that has ever been able to withstand my lifestyle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gliskis
Verified Purchase:Yes
It is expensive and not a great value for the price paid
Written by a customer while visiting otterbox.com
Customer Rating
5
They just missed to protect the speakers from dust
on October 3, 2023
Posted by: Frank
Verified Purchase:Yes
Great case, just expect some dust in the speakers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laura
Verified Purchase:Yes
I've had several Otterbox Defender cases in the past, but this is my first time purchasing a Defender Series Pro. The case fits perfectly, has good non-slip grip, protects my phone, and I like the addition of the antimicrobial protection. I am not a graceful person, and I feel a lot better knowing Otterbox is protecting my investment! And the color...! The forest ranger green is a lovely, muted, almost jade hue that I really like. Another win from Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spud
Verified Purchase:Yes
Great fit, sure grip surface, easy to access phone buttons and charging port. Best protection for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steve R
Verified Purchase:Yes
Great case for iPhone 15 Pro. Only thing needed is screen protector. Otherwise works great as is.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com