Customer reviews from otterbox.com
OtterBox - iPhone 16 Plus Defender Pro Series Case with MagSafe - Plastic, Solid - Black
Average customer rating
4.2
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
39
4 Stars
3
3 Stars
6
2 Stars
4
1 Star
4
80%of customers recommend this product.
(
33 out of
41)
Customer Reviews for OtterBox - iPhone 16 Plus Defender Pro Series Case with MagSafe - Plastic, Solid - Black
Posted by: Terry
Verified Purchase:Yes
Will not work with the holster (belt clip) , the phone comes unlocked and will fall out of the holster. Bad design.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 11, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Brikkon
Verified Purchase:Yes
I have always relied on Otterbox to protect my phones. They have always done that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elizabeth
Verified Purchase:Yes
Quality and great fit. After trying a tech 21 case and after one drop the back of my phone shattered. I decided. I will never have anything other than an otter box ever again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I always buy an Otterbox case for my iPhones. My home has tile floors and they are unforgiving when something is dropped on them. I have dropped my phone but it's never broken thanks to my Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Highly recommend.
I always use OtterBox for my phones. However, I am disappointed that there is NO screen surface protection. If you want to make your product the VERY BEST, pricing should include a surface cover so customers do not have to purchase one in addition. I’ve had nothing but success with my Otter Boxes. But I ALWAYS purchase a screen cover to make it better.
I always use OtterBox for my phones. However, I am disappointed that there is NO screen surface protection. If you want to make your product the VERY BEST, pricing should include a surface cover so customers do not have to purchase one in addition. I’ve had nothing but success with my Otter Boxes. But I ALWAYS purchase a screen cover to make it better.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not allowing mag safe charging with different char
on June 14, 2025
Posted by: Twila
Verified Purchase:Yes
Doesn’t allow charging with different charging devices. Works with ones in house but not in car. Everyone else’s phone case works with one in the car. Big disappointment
Response from otterbox.comBy Customer Service, June 16, 2025
Hello Twila! We apologize for any inconvenience you are experiencing charging your device in your vehicle. Otterbox designs our cases according to the Apple Design Guidelines and our products are tested across a large number of charging products, while we do not have specific information on your specific vehicle's charging pad, if they follow the Apple specs, all OtterBox MagSafe cases will work with it. However, if it does not have magnets in it, the alignment will be more difficult which will impact the charging performance.
Written by a customer while visiting otterbox.com
Posted by: M Woodruff
Verified Purchase:Yes
I’ve been a huge proponent of OtterBox cases for a many years now! I purchase top notch iPhones and I want the very best protection from all the elements.
My phones have been dropped from tall ladders…truck toolbox/bumpers…skid down the roadway…and no damage to the phones.
I wholeheartedly endorse the OutterBox Defender Series cases!
M Woodruff
Texas
Texas
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Deborah
Verified Purchase:Yes
Nice enough, but not as good as previous cases. After one week, my screen protector is cracked—something that has never happened with the multiple cases and several phone with the Lifeproof fre cases. We have used only Lifeproof cases for over 13 years. The screen is exposed because the case leaves a large opening for the camera button.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 3, 2025
Thank you for your feedback regarding the iPhone 16 Plus Defender Series Pro for MagSafe Case. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com