Customer reviews from otterbox.com
OtterBox - iPhone 16 Plus Defender Pro Series Case with MagSafe - Plastic, Solid - Black
Average customer rating
4.2
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
39
4 Stars
3
3 Stars
6
2 Stars
4
1 Star
4
80%of customers recommend this product.
(
33 out of
41)
Customer Reviews for OtterBox - iPhone 16 Plus Defender Pro Series Case with MagSafe - Plastic, Solid - Black
Posted by: Helen
Verified Purchase:Yes
I’ve trusted OtterBox with my iPhone for 23 years. I tend to drop my iPhone and OtterBox protects it. I am disappointed that the screen protector is no longer a part of the package and now must be ordered separately, but the protection is worth even that extra expense.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
First in lasted 10 months before breaking apart
on February 4, 2026
Posted by: Bobw
Verified Purchase:Yes
I had this for 10 months before the case broke apart
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, February 5, 2026
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jeanette
Verified Purchase:Yes
I purchased this case a bit ago. It feels very flimsy compared to the Fre cases. I don’t like that the camera button is completely exposed. I feel like that allows the case to flex too much. Also without any kind of screen protection your phone is vulnerable to drops etc
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 9, 2025
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: Mike K
Verified Purchase:Yes
I really like the Defender series case. It fits perfectly and does a great job of protecting my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jimmy5star
Verified Purchase:Yes
Been using OB cases for my iPhones for years. They’ve never disappointed me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carolyn Petty
Verified Purchase:Yes
I have had 3 OtterBoxes to protect my phones, over several years. I do occasionally drop my phone-- but I have never suffered any damage. OtterBox is a great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christina G
Verified Purchase:Yes
Thankful for another color besides black! With kids you need Otterbox to protect your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jack
Verified Purchase:Yes
The case is very strong. The phone has been dropped several times and it took the fall
Written by a customer while visiting otterbox.com