Customer reviews from eufylife.com
eufy - FamiLock S3 Smart Lock & HomeBase S380, Palm Vein Recognition, 3in1 WiFi Deadbolt+2K HDR Camera+Doorbell, No Fees
Average customer rating
4.5 out of 5
4.5
(33 Reviews)
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
25
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
79%of customers recommend this product. 
(
11 out of 14
)
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Customer Reviews for eufy - FamiLock S3 Smart Lock & HomeBase S380, Palm Vein Recognition, 3in1 WiFi Deadbolt+2K HDR Camera+Doorbell, No Fees
Customer Rating
5 out of 5
5
Eufy Homebase3 is excellent
on June 24, 2026
Posted by: Sasquatchcreativity
from New Hampshire
Gender:Male
Verified Purchase:Yes
I have the Eufy Homebase3 hooked up to my solar powered cameras that is connected to my cellphone for instant viewing.
It's great to be able to see what is happening on my property as well as easily delete videos that are not needed.
I have had this unit for about 1 month with zero issues. It was easy to setup too with plenty of storage capacity.
Thanks Eufy
Richard
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Solid storage of captured videos
on June 15, 2026
Posted by: Mose
from Tennessee
Gender:Male
Verified Purchase:Yes
I wanted local storage of security videos and the Home Base performs perfectly for me. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
eufy
on June 10, 2026
Posted by: BlackBeltB
from Florida
Gender:Male
Verified Purchase:Yes
I couldn't be happier with my eufy security cameras and my recent upgraded S380 Home Base. Works great, nice wide angle, good quality video images, great price. Highly recommend eufy systems. A+ 5-stars. Thank you
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Possible improvement?
on June 4, 2026
Posted by: OneWord
Gender:Male
Verified Purchase:Yes
Does what’s intended, although I wish it had an NVME slot for a SSD drive, not just a SATA interface.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
3 out of 5
3
Viewing clips
on May 28, 2026
Posted by: Burken
from Arkansas
Gender:Male
Verified Purchase:Yes
I marked this down due to the process of viewing clips. When on the ipad or iphone in landscape orientation you cannot swipe across the screen to move between clips (Arlo system will allow this). Having to close the clip, then find other clips to open is a longer process that you should quickly fix.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Superior Home Base
on May 22, 2026
Posted by: goatbear59
from Canton, Georgia
Gender:Male
Verified Purchase:Yes
This is exactly what I needed for my Eufy camera system. If you are going to use a multi camera set up for indoor and outdoor then this home base is a must. Before I was using individual SD cards. The Home Base S380 eliminates using the cards and it interfaces seamlessly with all the cameras. Works very well as a complete system. I am very pleased with this upgrade. I highly recommend the Eufy camera system. One caveat I wish the app can show all the cameras on line on my phone screen and show the live stream of each camera. Now you have to scroll to see the camera footage and you have to click on the camera image to see the live stream. Another improvement is that the camera images do not automatically change from previous view to current view. They remain in the previously viewed image until you click on the image to see live view. Eufy needs to improve this immediately. Other cheaper cameras and software work seamlessly.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
3 out of 5
3
Homebase learning curve on alarm feature
on May 7, 2026
Posted by: Jay st
from Central NY
Verified Purchase:Yes
Homebase has quite a learning curve with the alarm security features. Challenge to get the alarm disabled.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
home base for security
on February 18, 2025
Posted by: Ruben
Easy to use and install and it's backed up in the Homebase, where it can be redeemed later in case of criminal activity!!! Great product help put a stop to crime!
Written by a customer while visiting eufylife.com
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