Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Average customer rating
3.7 out of 5
3.7
(55 Reviews)
Open Ratings Snapshot
Rating breakdown 55 reviews
5 Stars
25
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
100%of customers recommend this product. 
(
22 out of 22
)
Best Buy Privacy Policy
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Customer Rating
4 out of 5
4
Cushy Over Ears Without the Frills
on February 7, 2024
Posted by: danielmbirnbaum
from Brooklyn, NY
[This review was collected as part of a promotion.] I’ve used these over ears in coffee shops and around the house. They are quite comfortable to wear with an inch of padding providing a nice cushion over your ear. While it scores high in comfort and sound quality, don’t expect to stowe it away with more than just a thin cloth which provides no protection. Luckily it will wipe finger prints off your glasses quite nicely. The noise cancelling feature is sufficient for most use cases, but for vacuum type silence you may have to look elsewhere. The battery lasts forever and I’d say that the sound quality is what you’d expect to be from an industry leading pair. I also love how easy it is to modify EQ through the JBL app, it really helps to bring these headphones to life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Solid Headphones
on February 11, 2024
Posted by: ddj247
from Chicago, IL.
[This review was collected as part of a promotion.] I didn't think I was going to like these as much as I did but they sounded pretty sweet. I love how the low end is and how crisp the highs and other elements sounded with these. I did feel they were pretty tight at first but within minutes of listening to these it didn't bother me. I do like the multi connection feature a lot. The NC is just right and doesn't bother me like my airpods do. So that was a nice touch for sure. The sound overall I felt was nice and balanced. I do wish I could EQ the low end to my liking though but that's ok. I listened to dance and metal on these and both genres sounded pretty sweet. The build quality feels solid and not cheap at all. The charge holds up as well. This is my first of headphones like these and I'm satisfied.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great noise cancelling "cans"
on February 17, 2024
Posted by: Handy Andy
from Utah
[This review was collected as part of a promotion.] I've been wanting some noise cancelling over the ear headphones for a while now, and these didn't disappoint. I have so far used them for several hours on the weekend paired to my phone via Bluetooth.
I was doing some home improvements and running a very loud shop vac nearby for hours at a time and with the noise cancelling active the noise was greatly reduced and I was able to listen to music and podcasts at a normal sound level.
Then when I wasn't running the vacuum I used the talk through feature so if my family came to talk to me I could still hear them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Killer headphones for the price
on February 19, 2024
Posted by: Nick Cappy
[This review was collected as part of a promotion.] Overall, a fantastic headset, reminiscent of the Everest 710! Fantastic sound, comfortable, beware for long periods of time, perfect connectivity, and microphones that you actually want to talk on! Still wish there was Lossless, but maybe next time.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Unhappy
on May 11, 2024
Posted by: Patty Landi
Very bad
Bought in April 24th never arrival.
It’s keeps showing will be coming soon but nothing happens
Never again
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Review headphones
on May 28, 2024
Posted by: Viper709
These do the job, and no I'm not impressed with them, I purchased a fake set that resembles apple Air pod pros for the same money, yes they were fake but sound quality was really good and comfortable was there , these even though they are over the ear are just flat uncomfortable , and normal sound is ok , but the top end breaks apart and sounds terrible, again these just do the job.
Response from jbl.comBy Customer SupportCustomer SupportMay 28, 2024
Thanks for your feedback. We're here to help with your JBL Tune 770NC. Please know that source devices and songs can vary in output volume levels. Some are louder than others. The speaker may reach its maximum undistorted volume before the volume control hits 100% to prevent distortion, especially if the source is extremely loud. If the issue occurs before 90% volume, boosted frequencies from an equalizer (EQ) could be causing distortion. Try turning off the EQ (only if you are using one). If the distortion stops, adjust the EQ settings to prevent speaker damage.

Next, try to connect a different device to the speaker to determine if the problem is with the device or speaker. Last is reset, turn on the speaker then press and hold "Volume +" and "Volume -" for more than 5 seconds.
The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing Headphones
on June 5, 2024
Posted by: Ivan cruz
from Anaheim, CA
[This review was collected as part of a promotion.] I love these headphones because they are so comfortable. Usually, I am not a fan of headphones because they are usually too heavy and bulky. However, the Tune770 are light and getting upon my head when compared to other headphones. Another unrelated plus is the long-lasting battery that lasts me several hours even if it is a quick charge.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
sung as a bug
on July 1, 2024
Posted by: caneshuga
I've always had trouble finding headphones that would stay on my head, as I have a slightly smaller head. I've worn these headphones whilst doing daily household chores, running, working out, day-to-day wear and every single time the headphones were intact.
Audio quality is great as well, perfect for people who are using these headphones for daily personal use as they are comfotable on the ears, it feels like alllllmost nothing on my ears.
Written by a customer while visiting jbl.com
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