Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Average customer rating
3.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
25
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Customer Rating
5
Great sound with new JBL replacement headphones!
on May 6, 2026
Posted by: gr8penut
from Atlanta, Ga.
At first, I wasn't crazy about the color, but I couldn't resist the price on these headphones. Then I put them on and listen to music, and they blew me away! The sound was so crisp and the highs were so clear, yet the base was more than I needed! These were replaced other JBL headphones I had and I'm glad I stayed with the brand.
Written by a customer while visiting jbl.com
Customer Rating
5
The Good, the Loud, and the Not-So-Pretty
on January 28, 2024
Posted by: Vineet
from Dallas, TX
[This review was collected as part of a promotion.] Alright, let's ditch the boring tech jargon and get real about these JBL Tune 770NCs. Buckle up, because here comes the straight-up scoop from a fellow music lover:
The Good Stuff:
Battery life like a champ: These bad boys go on and on like a never-ending playlist. 50 hours with ANC? I dare you to listen to that many podcasts in a row! Plus, a quick 5-minute charge gives you 3 hours more juice, perfect for when you're caught short before heading out.
Comfy like your favorite hoodie: Seriously, these hug your ears like a well-worn beanie. The padding is plush, the headband's adjustable, and even after hours of rocking out, your noggin won't feel like it's been in a vice.
Peace out, noise pollution: The ANC does a solid job of silencing the outside world. Airplane rumble? Gone. Chatty coworkers? Vanished. You're in your own sonic sanctuary, baby.
Comfy like your favorite hoodie: Seriously, these hug your ears like a well-worn beanie. The padding is plush, the headband's adjustable, and even after hours of rocking out, your noggin won't feel like it's been in a vice.
Peace out, noise pollution: The ANC does a solid job of silencing the outside world. Airplane rumble? Gone. Chatty coworkers? Vanished. You're in your own sonic sanctuary, baby.
The Not-So-Good Stuff:
Sound ain't no audiophile dream: Don't expect studio-quality precision here. The bass can get a bit boomy, and the overall sound isn't the crispiest. But hey, for everyday listening and pumping yourself up at the gym, they do the job just fine.
Plastic fantastic (not in a good way): The build quality leans towards the "budget-friendly" side. Sure, they're not gonna shatter if you drop them, but they don't exactly scream "luxury."
Sweat happens: These aren't exactly waterproof, so intense workouts might leave you with some soggy ear cups. Stick to light cardio and they'll be your gym buddy, but leave marathons for the truly sweatproof models.
Plastic fantastic (not in a good way): The build quality leans towards the "budget-friendly" side. Sure, they're not gonna shatter if you drop them, but they don't exactly scream "luxury."
Sweat happens: These aren't exactly waterproof, so intense workouts might leave you with some soggy ear cups. Stick to light cardio and they'll be your gym buddy, but leave marathons for the truly sweatproof models.
The Verdict:
Look, the JBL Tune 770NCs aren't perfect, but they're a solid pair of headphones. They're comfy, have killer battery life, and do a decent job of silencing the world. If you're looking for a way to tune out the chaos and immerse yourself in your music, these are definitely worth checking out. Just don't expect mind-blowing audiophile sound or Olympic-level sweat resistance.
Look, the JBL Tune 770NCs aren't perfect, but they're a solid pair of headphones. They're comfy, have killer battery life, and do a decent job of silencing the world. If you're looking for a way to tune out the chaos and immerse yourself in your music, these are definitely worth checking out. Just don't expect mind-blowing audiophile sound or Olympic-level sweat resistance.
Ultimately, the bass on these headphones is a double-edged sword. It's definitely their strong suit, but it might be a bit too much for some listeners. The key is to try them out yourself and see if they strike the right balance for you. If you crave that floor-shaking rumble, you'll be grinning from ear to ear. But if you prefer a more nuanced sound experience, you might want to keep searching.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound as always, just not my favorite.
on February 17, 2024
Posted by: Daileyfix
from Roanoke, VA
[This review was collected as part of a promotion.] The sound quality is good, as always. Good treble with punchy bass, especially for the price point. Ambient aware is incredibly useful with the "noise sensing" mics, but can be annoying when anything brushes against them like a hoodie. The ear pads seem smaller than some of their other headphones, sitting on my ears more than other ones that I wear. This may be a good thing for people with smaller ears and may just be my opinion. I love the headphones, they just aren't my favorite.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, Customer Support, February 17, 2024
Thank you for sharing your feedback with our JBL Tune 770NC. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on July 16, 2025
Posted by: Mac2461
from Texas
Absolutely love the sound quality and they never fall off!
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible waste
on September 3, 2025
Posted by: Poutine
from Ottawa Ontario Canada
Bought 6 months ago and it is emitting this ear splitting sound that can’t be fixed. Somehow it lasted less than all other headphones I’ve had. Waste of money.
Response from jbl.comBy Customer Support, September 4, 2025
Thank you for yoru feedback on our JBL Tune 770NC. If you are using an Equalizer (EQ) in the music app or source device, please try turning it off. We also recomend trying other Bluetooth devices to determine if it is an issue with the source device. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
Cheap
on January 2, 2026
Posted by: Cheap
Sounds like trash quality is poor don’t buy get beats
Response from jbl.comBy Customer Support, January 2, 2026
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
1
I loved it until....
on April 18, 2026
Posted by: Zeki
It was good for the year or so that I had them , however the left side broke randomly so now it swings and has to be held on the ear to actually cup, but usually flips out and is very inconvenient.
Response from jbl.comBy Customer Support, April 19, 2026
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 770NC. Please contact us. You also have an option to file a warranty claim here : https://support.jbl.com/us/en/customer-service/warranty-request.html?
Written by a customer while visiting jbl.com
Customer Rating
4
Best Headphones I’ve Had
on January 20, 2024
Posted by: Robinso 88
[This review was collected as part of a promotion.] Very comfortable. Noise canceling is decent. It probably starts kicking in at 3/4’s volume, then outside noise starts being difficult to hear. In this setting, at max volume, it is impossible to hear outside noise. I had my television at a seven volume. The toggle buttons take awhile to get used to. These are probably the best headphones I’ve had from any company. It did take a reset and a 10-30 seconds to find my iPad and connect. It is faster to find and connect on an iPhone. No irritation with ears and hair when headset is on. Very soft and secure. Bass is pretty good on Drake songs from Honestly Nevermind and Justin Bieber’s Right Here.
I would recommend this to a friend!
Written by a customer while visiting jbl.com