Customer reviews from jbl.com
JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Average customer rating
3.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
25
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
8
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Tune 770NC Adaptive Noise Cancelling Wireless Over-Ear Headphone - 2024 - Black
Customer Rating
5
I do like these!
on January 29, 2024
Posted by: The Bald Guy
from Beautiful Black Hills
[This review was collected as part of a promotion.] JBL 770nc Headphones
This review may get to be on the longer than the average so please bear with my to many words.
JBL is all about sound, so when these arrived at my door step, open the package, check the contents and direct to the music. First test was with semi-lossless music files using the included audio cable.. Bounced around various recordings from different eras, different genres. Then onto specific recording I am quite familiar and know well. Non-electrified instruments sounded natural and correct. Then onto electric guitars and some with crazy amounts of distortion. To my biased ears, the sounds were ever so slightly mellowed.
OK, now onto streaming music with cable attached, and a long way from lossless. Yeah I could tell a difference in the music but still more than acceptable. Switch to Bluetooth and maybe a little reduction in quality in some recordings and like no change in other recordings. Go figure! Did well on podcasts. Easy to tell who had the better recording system to make podcasts.
As a side note the box says “PURE BASS”. This references a higher quality of bass not a louder bass. Reasonably well accomplished on these headphones.
The Noise Canceling does work. And work well. I can be with my wife while she watches her TV show I don’t care for and I can listen to mu music that she does not care for. Should be interesting how well the noise cancel system works on airplane flights.
Charge the phone. Battery life unknown. Hey it is type C charging but got to wonder about that very short charging cord. Hmmmmm. But I like the orange color. And speaking of cords, included is a flat 48” audio cable. 3.5mm X 2.5mm. Some of us do prefer a hard wire connection over blue tooth. In the hands the headphones had a nice feel of quality and reasonably light weight. Gently surprised!
Now we get to my primary issue: Everything is BLACK ON BLACK. A different color for the various buttons would be nice. A subdued gray would be just fine. Just hinting. The JBL headphone app does alleviate a few of my gripes. And maybe increase the tactile feel so to find the correct button?
Onto the secondary issues: The ear-cups do not breathe well. Sweaty ears and sweaty stripe across my bald head from the band. Ear-cups reasonably comfortable and headband cushioned nice. Part of me wishes the headphones were a true over the ear and not on-the-ear. And I thought the cup size a little off. Those with smaller ears a tight fitting over-the-ear unit and those with mid to larger ears an on-the-ear unit.
I did not try to do any phone calls although the headphones are capable, simply not my style. And a button is involved. Back to one of my gripes.
When taken as a complete package the quality of sound is the winner. No, the headphones are not of audiophile level. Maybe view them as an upper end listening device for private listening.
I did give these a 5-star review. In reality it is more like a 4.63 star review. So I rounded up.
Will I continue to listen with them? Yes. Will I use the headphones frequently? Yes. Will I recommend them to friends and relatives? Yes. Will I tolerate the shortcomings? Yes. Obviously the final verdict is “YES”.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Over ear NC headphones w/ full sound & portability
on February 5, 2024
Posted by: Achambers1978
from Chicago, IL
[This review was collected as part of a promotion.] I really wanted to love the Tune 770NC over ear headphones. On paper, they checked all of my needs. I have a pair of favorite earbuds, and a pair of incredible wired headphones (gaming headset). I was looking for some portable, noise cancelling, over the ear headphones. If my head was (much) smaller, these might have worked.. but the comfort just wasn't there. I'll go through each attribute that stood out and describe who I think these would work well for and who may want to pass. (Spoiler: I'd give 4.5 stars for these as children's headphones)
Sound: 4/5. The 770NCs sound great, but not amazing. Compared to my aforementioned buds (JBL Reflect Aero), and my headset (JBL Quantum One), these just can't quite match the range or clarity.
Noise Cancellation: 4/5. Similar answer as above for noise cancelling. Great but not superb. My Quantums make you feel like you are in a sound-proofed recording studio. These are on-par with my NC buds.
Portability: 4/5. These headphones are nice and lightweight, and fold up decently. A point off for not folding across the middle into a tidy little bundle. (Especially given that they aren't designed for lux comfort).
Comfort: 2/5. Here's the main issue. They are just uncomfortable after more than an hour or two. I have a fairly big head, but still. The cups are pretty small, the padding on the headband is thin, and worst of all, they clamp your ears pretty tightly. For a very small person, like a child, maybe this rating would jump to a 4 or 5.
Battery: 5/5. Simply incredible. I charged them before first use, and used them very very often over ten days... I was hoping to see how long I could go before needing to charge, but they are only at 70%!!!
App / Connecting: 5/5. Just good. Beyond easy and intuitive to setup, connect and use. The app is nice, buttons and features rock. Seamless connection between multiple devices and no bluetooth dropouts. JBL just keeps getting better here.
So all in all, I cannot recommend these for a full sized human. But for a very small adult or a child, these could be a great sounding, solid, portable set of headphones.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, Customer Support, February 6, 2024
We appreciate you taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Noise Canceling
on January 22, 2024
Posted by: 68eight
from Los Angeles
[This review was collected as part of a promotion.] High end noise canceling without the price tag.If looking for great cans without breaking the budget you found em.I used these at gym and totally drowned out everything and everyone.They felt snug and secure while hitting the heavy bag.The ear cushion is on the thick side and comfortable.The sound is clear especially vocals.Bass was a little too much for me. Using the Jbl app i tweaked it and put the EQ on Studio mode and made the sound perfect for my taste.Btw the app is super simple to use no issues there.Battery quick charges and i haven't got close to them dying and I'm using them alot.The matte black with shiny JBL emblem looks nice and elegant.The manual buttons are easy to use,no complicated finger swiping which i hate.Save your money and buy these if looking for great ANC and sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super Comfortable, fantastic sound
on January 28, 2024
Posted by: Yaz1975
from Mesa, AZ
[This review was collected as part of a promotion.] Decided to try these headphones as I've always been a bluetooth earbud kinda guy and I wanted some nice over the ear phones for flights/travel. Also wanted them for doing yardwork outside and having the noise cancelling while using power tools outside could come in real handy. Right out of the box and with a fresh charge, they paired instantly with my Android phone. No Bluetooth button to hit to put it into pairing mode etc. Downloaded the JBL headphone app and started in to discovering these babys. Being able to dial in the equalizer is always a plus. I'm not a fan of stock EQ settings. Classical was clear and the quiet parts had no noise or interference. Straight to classic rock, jazz, then podcasts. I have no complaints with the sound quality, it's excellent. I'm going to have to get used to using external phones like these, but that being said, they are very comfortable to wear. Not too much pressure on the ears, soft pads, lots of room to adjust. And as you can see from my picture, I have a HUGE head and they sit very comfortably on my massive pumpkin. Charges with a USB-C and using a 27w charger, they topped off in no time. Love the noise cancelling quality, and phone calls were clear and crisp. People couldn't tell I was using them during my call. Highly recommend these headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Overall general user experience
on February 4, 2024
Posted by: Willboii
from New York, NY
[This review was collected as part of a promotion.] Style- Simple no attraction
Sounding- 40mm drivers delivering quality audio with an expansive soundstage and a subtle emphasis on bass, resulting in a pleasing musical experience.
Great - NC, Long battery life of 70, Bluetooth 5.3, Google and alexa assistant with easy button.
Bonus- The inclusion of app integration has increased its likability and added a fun element for users exploring different music genres. Some premium features with cheaper price estimated during the mid-range headphone.
Foldalbe and it's light weight and also very portable.
Not so great- No wear detection, wearing for an extended period can result in the ears becoming quite warm, Design. Hard plastic band and no foam support over the head.
Sounding- 40mm drivers delivering quality audio with an expansive soundstage and a subtle emphasis on bass, resulting in a pleasing musical experience.
Great - NC, Long battery life of 70, Bluetooth 5.3, Google and alexa assistant with easy button.
Bonus- The inclusion of app integration has increased its likability and added a fun element for users exploring different music genres. Some premium features with cheaper price estimated during the mid-range headphone.
Foldalbe and it's light weight and also very portable.
Not so great- No wear detection, wearing for an extended period can result in the ears becoming quite warm, Design. Hard plastic band and no foam support over the head.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Lovely sound, awful durability.
on August 20, 2025
Posted by: Granpatre
from Washington state
Around Christmas 2024, I got this product. The sound quality was the best I'd ever heard, but just a few months later, one part of the headphone broke. Today, the 2nd part broke and I no longer have that pair of headphones. 3 stars just because of the sound quality. For reference, the part in question is the small plastic bit connecting the speaker to the main headphone arch..? I don't know much about headphones. 1st image is the 1st part that broke. We tried using resin to fix it, didn't work unsurprisingly. 2nd is the part that broke just today. 3rd is all of it. Notice the odd bend on the headphones.
Response from jbl.comBy Customer Support, August 21, 2025
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune 770NC. Please contact us. You also have an option to file a warranty claim here: https://support.jbl.com/us/en/customer-service/warranty-request.html?
Written by a customer while visiting jbl.com
Customer Rating
5
One of the best headphones I've ever had
on March 3, 2024
Posted by: IagoAndTaja
from Atlanta, GA
[This review was collected as part of a promotion.] This headphone is amazing, lightweight, the sound quality has JBL's standard amazing quality, lots of bass to the bass lovers, and the noise canceling is amazing, not only I can't hear people around me when it's on, but people can't also hear what I'm listening too. 100% recommend. Plus the battery lasts for days!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
"These things Rock"
on February 5, 2024
Posted by: Rockin 64
from Lenexa, Kansas
[This review was collected as part of a promotion.] These over the ear headphones were quick to become my favorite. In addition to a 70 + hour battery charge they have a quick charge - 5 minutes gets you 3 hours when you're in a hurry. They were very easy to pair via Bluetooth, and the adaptive noise cancelling feature worked really well. My favorite feature is that the sound level is adjustable, which was a pleasant surprise. One of my biggest complaints with headphones is that they don't get loud enough for me, well just hit the "+" button and these things get loud. I found myself actually turning the volume down just a bit on my phone. Liked the flat folding feature when not in use for storage. Go from listening to music to answering phone calls almost seamlessly. Product and sound quality are what you would expect from a JBL product
I would recommend this to a friend!
Written by a customer while visiting jbl.com