Customer reviews from frigidaire.com
Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.7 out of 5
4.7
(23 Reviews)
Open Ratings Snapshot
Rating breakdown 23 reviews
5 Stars
16
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
5 out of 5
5
Wall mounted air conditioner
on July 10, 2025
Posted by: Celeste 64
[This review was collected as part of a promotion.] This in wall air conditioner is wonderful. It's clean air ionizer and multi speed fan is great. I love the programmable sleep mode . It has the cooling power and with low noise is quiet. It has been reliable and is energy efficient. I highly recommend it!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
PERFECT FOR HOTSPOTS IN YOUR HOME & A SPACE SAVER!
on July 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I LOVE THIS WALL AC. THE ONLY PROBLE I HAVE IS THE PLACE ON THE WALL I WANTED TO PUT IT, WAS NOT STRONG ENOUGH. I HAVE A CONTRACTOR COMING TO PUT IT IN MY GARBAR (GARAGE BAR). ITS GOING TO BE PERFECT & I WILL POST AN UPDATE WHEN ITS ALL DONE. I LOVE FRIGIDAIRE PRODUCTS BECAUSE THEY STAND THE TEST OF TIME. I CAN'T WAIT UNTIL ITS ALL COMPLETED! THIS AC IS WORTH EVERY PENNY! WILL PURCHASE AGAIN! P.S ITS GREAT IN WINDOWS TOO IF YOU DON'T WANT TO CUT A SPACE OUT IN YOUR WALL CAUSE THIS IS A HUGE UNIT!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 10, 2025
Posted by: customer bkny
[This review was collected as part of a promotion.] Works fine so far. One improvement I'd suggest: the indicator lights are so small and faint you can hardly see them.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2025
I’m happy to hear your air conditioner is working fine so far! That’s always the most important part. Thanks for the helpful suggestion about the indicator lights — it’s a great point that they could be more visible. Small details like that can make a big difference in everyday use. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Wall Unit
on July 9, 2025
Posted by: Peppa1
[This review was collected as part of a promotion.] Let me just say this unit came at the right time! I received the 12,000 btu 208/230 in wall ac and placed it, in my room because my room always feels like high temps around the mid 80s in the summer. Since placing the unit in my room it has read 68 degrees on the remote. The 3 speed remote shows the temperature of the room and allows you to adjust the speed of the fan and the modes.This has been a blessing and I highly recommend this unit
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
New wall AC
on July 7, 2025
Posted by: Jennb38
[This review was collected as part of a promotion.] This AC is great so far. My unit was recalled due to drainage issues causing mold. So far, the replacement is quieter and works well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 7, 2025
Thank you for your feedback! We’re glad to hear that the replacement 12,000 BTU Through the Wall Air Conditioner is working well and is quieter than before. We also appreciate your understanding regarding the recall and are happy that the new unit is meeting your expectations.

If you ever need assistance or have any questions in the future, don’t hesitate to reach out to us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great for the hot summer!
on June 22, 2025
Posted by: EmmyD924
[This review was collected as part of a promotion.] I received the 12,000 btu 208/230 air conditioner and installed it into a workshop outside my house. The 3 speed fan and remote control are welcome additions to the workshop. During these hot summer days this unit has been a very welcome helper. This unit is quiet and efficient, and exceeds expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cool Comfort at Every Speed!
on June 19, 2025
Posted by: TheCoolReviewer
[This review was collected as part of a promotion.] I'm very pleased with the Frigidaire 12,000 BTU Through the wall air conditioner. It cools the room quickly and efficiently. The cooling performance is impressive- It's strong, consistent, and reliable. One of my favorite features is the 3 different fan speeds. Whether I need a light breeze or maximum airflow, I can adjust to my comfort level. It's also relatively quiet for its power. You won't be disappointed
Written by a customer while visiting frigidaire.com
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