Customer reviews from frigidaire.com
Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
15
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
5
Works great!
on July 16, 2026
Posted by: Big Game James
[This review was collected as part of a promotion.] Had it installed and running for a couple weeks now and it works great so far. Cools the room down quickly. Has a good remote and settings options. Looks good. Exactly what I was looking for!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 20, 2026
Hi Big Game James! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire air conditioner is working great and providing the cooling performance you were looking for. We’re glad you’re enjoying the convenient remote control, flexible settings options, and the overall design of your unit.
Thank you for choosing Frigidaire. We appreciate your support and are happy to know your new air conditioner is a perfect fit for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire. We appreciate your support and are happy to know your new air conditioner is a perfect fit for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 13, 2026
Posted by: Butch597
[This review was collected as part of a promotion.] Sweet double cool
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2026
Hi there. Thank you for your feedback! We're glad to hear you're enjoying your Frigidaire appliance and appreciate your enthusiasm. We hope it continues to deliver the performance and features you’re looking for. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on June 15, 2026
Posted by: Tonibalonie
[This review was collected as part of a promotion.] Happy so far with our new Frigidaire Air Conditioner. Cools quickly and keeps set temperature.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 16, 2026
Hello Tonibalonie!
We’re happy to hear that you’re satisfied with your new Frigidaire 12,000 BTU Through-the-Wall Air Conditioner. It’s great to know that it cools quickly and maintains your desired temperature, providing the comfort you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your air conditioner! ~Sam
We’re happy to hear that you’re satisfied with your new Frigidaire 12,000 BTU Through-the-Wall Air Conditioner. It’s great to know that it cools quickly and maintains your desired temperature, providing the comfort you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your air conditioner! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New cool air
on June 5, 2026
Posted by: Shore34
[This review was collected as part of a promotion.] New air conditioner is wonderful! It is nice looking and makes the room look so much better. Very clean and sleek. It also is very quiet while running and cools quickly.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 8, 2026
Thank you, Shore34, for sharing your feedback. We’re delighted to hear your new air conditioner is working wonderfully for you and that you’re enjoying its clean, sleek design. It’s also great to know it’s keeping your space comfortable while operating quietly and cooling quickly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 26, 2026
Posted by: Mik68
[This review was collected as part of a promotion.] Nice, quiet and reliable.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2026
Hi there, Mik68! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has been nice, quiet, and reliable. That’s exactly the kind of performance we aim to deliver.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool to the touch
on September 5, 2025
Posted by: doclorrie
from laramie
[This review was collected as part of a promotion.] I live in an old-ish house that doesn’t handle significant power demands very well. I’m happy to report that this unit uses much less power than any other I’ve tried in the past, which means I can run it longer without worrying about draining the rest of my house.
The Eco function of the B2 has made this air unit an excellent addition to my home.
The Eco function of the B2 has made this air unit an excellent addition to my home.
Finally the Ionizer feature has been a really useful feature for me. With multiple pets in the house, it has noticeably improved air quality and has made my allergies much easier to manage, especially during the hot summer months.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
A/C
on August 22, 2025
Posted by: Allyced321
[This review was collected as part of a promotion.] The A/C works nice, however it is a little bit loud.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you for your honest feedback, Allyced321. We’re glad to hear that your Frigidaire A/C is keeping you comfortable. We apologize for any inconvenience caused by the noise level and appreciate you bringing this to our attention. If you’d like, our support team is here to help troubleshoot or provide tips to minimize the sound. Please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on August 21, 2025
Posted by: dnk4567
[This review was collected as part of a promotion.] We have an AC unit because our old one was done. We love the new AC
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2025
We’re glad to hear that you’re enjoying your new AC unit! For any questions or assistance, feel free to contact us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com