Customer reviews from frigidaire.com
Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
4
Louder Than Older Model
on September 10, 2026
Posted by: Knuckles1
[This review was collected as part of a promotion.] Bought the Frigidaire to replace a 30 year old Sears that was still working! But not as efficient. The new one is louder and we must have the tv volume raised more also.
Cooling and dehumidification is excellent! Our new Frigidaire doesn't take long to to rein in the high temperature and humidity and cycles on and off to elliminate the fan running full time, thus saving on your electric bill.
Cooling and dehumidification is excellent! Our new Frigidaire doesn't take long to to rein in the high temperature and humidity and cycles on and off to elliminate the fan running full time, thus saving on your electric bill.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 10, 2026
Hi Knuckles1!
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your new Frigidaire air conditioner is providing excellent cooling and dehumidification and helping you stay comfortable efficiently. We also understand that the increased noise compared with your previous unit has been an adjustment, and we appreciate you bringing this to our attention.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your new Frigidaire air conditioner is providing excellent cooling and dehumidification and helping you stay comfortable efficiently. We also understand that the increased noise compared with your previous unit has been an adjustment, and we appreciate you bringing this to our attention.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A/C box unit
on August 18, 2026
Posted by: Afshin
[This review was collected as part of a promotion.] Just purchase this unit it is very quite and energy sufficeint. It has many options and was very good
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 18, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new appliance and are pleased with its quiet operation, energy efficiency, and variety of options.
We truly appreciate you choosing our brand and taking the time to share your experience. We hope you continue to enjoy your new appliance for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your new appliance and are pleased with its quiet operation, energy efficiency, and variety of options.
We truly appreciate you choosing our brand and taking the time to share your experience. We hope you continue to enjoy your new appliance for years to come!
Should you have any additional questions or concerns, please don’t hesitate to connect with us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
cold air
on August 17, 2026
Posted by: Frigidaireac
[This review was collected as part of a promotion.] The AC works
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear that your Frigidaire air conditioner is working well and keeping the air nice and cool. We appreciate you choosing Frigidaire and taking the time to share your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on July 16, 2026
Posted by: Big Game James
[This review was collected as part of a promotion.] Had it installed and running for a couple weeks now and it works great so far. Cools the room down quickly. Has a good remote and settings options. Looks good. Exactly what I was looking for!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 20, 2026
Hi Big Game James! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire air conditioner is working great and providing the cooling performance you were looking for. We’re glad you’re enjoying the convenient remote control, flexible settings options, and the overall design of your unit.
Thank you for choosing Frigidaire. We appreciate your support and are happy to know your new air conditioner is a perfect fit for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire. We appreciate your support and are happy to know your new air conditioner is a perfect fit for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 13, 2026
Posted by: Butch597
[This review was collected as part of a promotion.] Sweet double cool
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2026
Hi there. Thank you for your feedback! We're glad to hear you're enjoying your Frigidaire appliance and appreciate your enthusiasm. We hope it continues to deliver the performance and features you’re looking for. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on June 15, 2026
Posted by: Tonibalonie
[This review was collected as part of a promotion.] Happy so far with our new Frigidaire Air Conditioner. Cools quickly and keeps set temperature.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 16, 2026
Hello Tonibalonie!
We’re happy to hear that you’re satisfied with your new Frigidaire 12,000 BTU Through-the-Wall Air Conditioner. It’s great to know that it cools quickly and maintains your desired temperature, providing the comfort you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your air conditioner! ~Sam
We’re happy to hear that you’re satisfied with your new Frigidaire 12,000 BTU Through-the-Wall Air Conditioner. It’s great to know that it cools quickly and maintains your desired temperature, providing the comfort you need.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your air conditioner! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New cool air
on June 5, 2026
Posted by: Shore34
[This review was collected as part of a promotion.] New air conditioner is wonderful! It is nice looking and makes the room look so much better. Very clean and sleek. It also is very quiet while running and cools quickly.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 8, 2026
Thank you, Shore34, for sharing your feedback. We’re delighted to hear your new air conditioner is working wonderfully for you and that you’re enjoying its clean, sleek design. It’s also great to know it’s keeping your space comfortable while operating quietly and cooling quickly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 26, 2026
Posted by: Mik68
[This review was collected as part of a promotion.] Nice, quiet and reliable.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2026
Hi there, Mik68! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has been nice, quiet, and reliable. That’s exactly the kind of performance we aim to deliver.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com