Customer reviews from frigidaire.com
Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
5
Cool to the touch
on September 5, 2025
Posted by: doclorrie
from laramie
[This review was collected as part of a promotion.] I live in an old-ish house that doesn’t handle significant power demands very well. I’m happy to report that this unit uses much less power than any other I’ve tried in the past, which means I can run it longer without worrying about draining the rest of my house.
The Eco function of the B2 has made this air unit an excellent addition to my home.
The Eco function of the B2 has made this air unit an excellent addition to my home.
Finally the Ionizer feature has been a really useful feature for me. With multiple pets in the house, it has noticeably improved air quality and has made my allergies much easier to manage, especially during the hot summer months.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
A/C
on August 22, 2025
Posted by: Allyced321
[This review was collected as part of a promotion.] The A/C works nice, however it is a little bit loud.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you for your honest feedback, Allyced321. We’re glad to hear that your Frigidaire A/C is keeping you comfortable. We apologize for any inconvenience caused by the noise level and appreciate you bringing this to our attention. If you’d like, our support team is here to help troubleshoot or provide tips to minimize the sound. Please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on August 21, 2025
Posted by: dnk4567
[This review was collected as part of a promotion.] We have an AC unit because our old one was done. We love the new AC
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2025
We’re glad to hear that you’re enjoying your new AC unit! For any questions or assistance, feel free to contact us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air conditioner
on August 11, 2025
Posted by: Ashmc
from Port Washington
[This review was collected as part of a promotion.] We absolutely love this air conditioning unit. It cools the room down pretty quick, runs quietly, and I love the remote it comes with. Super easy to use and operate and keeps the room very comfortable. I love that it has the ionizer option, the sleep mode option, and the timer. It makes it super helpful when we leave home for the day. The eco mode is fantastic as well, you will not be disappointed with this purchase.
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, August 12, 2025
Thank you so much for your wonderful feedback!
We’re delighted to hear how much you love your Frigidaire air conditioner — from its quick cooling and quiet operation to the handy remote and useful features like ionizer, sleep mode, timer, and eco mode. It’s fantastic to know these options are making your home more comfortable and convenient.
Your kind words mean a lot to us, and we’re thrilled you’re enjoying your purchase.
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted to hear how much you love your Frigidaire air conditioner — from its quick cooling and quiet operation to the handy remote and useful features like ionizer, sleep mode, timer, and eco mode. It’s fantastic to know these options are making your home more comfortable and convenient.
Your kind words mean a lot to us, and we’re thrilled you’re enjoying your purchase.
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting The Insiders
Customer Rating
5
Ac
on July 16, 2025
Posted by: Saw80
Keeps my garage nice and cool it’s quite not loud like my old one and it fit right in the same spot nice and easy
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2025
Thank you for sharing your positive feedback! We're delighted to hear that your new AC keeps your garage cool, operates quietly, and fit easily into the same space as your previous one. If you need any further assistance or have any questions, please don't hesitate to contact us. You can reach us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Unit/Perfect Cooling Temps
on July 15, 2025
Posted by: CB15
[This review was collected as part of a promotion.] Extremely satisfied. 12,000 BTU adequately cools living room and dining area.
I didn't give 5 stars since it's a bit loud, but for me, small price to pay.
Exact update of the previous Frigidaire which lasted 25 years.
I didn't give 5 stars since it's a bit loud, but for me, small price to pay.
Exact update of the previous Frigidaire which lasted 25 years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2025
That's fantastic! It sounds like you really made a great choice. A 12,000 BTU unit is perfect for cooling larger spaces like your living room and dining area, and it’s awesome that you’re seeing the same reliability from the new model that lasted you 25 years. That’s a testament to how solid Frigidaire products can be!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent cooling
on July 14, 2025
Posted by: Suzie01
[This review was collected as part of a promotion.] Excellent cooling
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s awesome! It’s always a relief when an air conditioner lives up to expectations, especially when it comes to cooling efficiently. I bet it’s making a big difference in comfort! If you ever need any tips on maintaining it or making the most of its cooling power, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit for garage
on July 13, 2025
Posted by: LoLo625
This AC unit came at just the right time with these 100 degree temps in NC. We installed this in our newly built detached garage and it was done wonders to cool the space. The garage is approx 21x26’ and this AC unit cools the space with no problem. I have my exercise equipment in the garage so having an in-wall unit was imperative. I love how it is easily programmable with a 24-hr timer. It has a clean air ionizer that really helps to get the dust out of the air in the garage. Also the remote control feature is great to have so I can change the temp while I’m working out. We love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 15, 2025
Thank you for sharing your experience, LoLo625! We’re so glad your Frigidaire AC unit arrived right on time and is keeping your garage cool and comfortable, especially during these intense 100-degree days. It’s great to hear the programmable timer, clean air ionizer, and remote control features are making a real difference while you work out. We appreciate you choosing Frigidaire to help beat the heat! If you ever need any assistance, just let us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com