Customer reviews from frigidaire.com
Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
15
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 230V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
5
Air conditioner
on August 11, 2025
Posted by: Ashmc
from Port Washington
[This review was collected as part of a promotion.] We absolutely love this air conditioning unit. It cools the room down pretty quick, runs quietly, and I love the remote it comes with. Super easy to use and operate and keeps the room very comfortable. I love that it has the ionizer option, the sleep mode option, and the timer. It makes it super helpful when we leave home for the day. The eco mode is fantastic as well, you will not be disappointed with this purchase.
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, August 12, 2025
Thank you so much for your wonderful feedback!
We’re delighted to hear how much you love your Frigidaire air conditioner — from its quick cooling and quiet operation to the handy remote and useful features like ionizer, sleep mode, timer, and eco mode. It’s fantastic to know these options are making your home more comfortable and convenient.
Your kind words mean a lot to us, and we’re thrilled you’re enjoying your purchase.
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re delighted to hear how much you love your Frigidaire air conditioner — from its quick cooling and quiet operation to the handy remote and useful features like ionizer, sleep mode, timer, and eco mode. It’s fantastic to know these options are making your home more comfortable and convenient.
Your kind words mean a lot to us, and we’re thrilled you’re enjoying your purchase.
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting The Insiders
Customer Rating
5
Ac
on July 16, 2025
Posted by: Saw80
Keeps my garage nice and cool it’s quite not loud like my old one and it fit right in the same spot nice and easy
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2025
Thank you for sharing your positive feedback! We're delighted to hear that your new AC keeps your garage cool, operates quietly, and fit easily into the same space as your previous one. If you need any further assistance or have any questions, please don't hesitate to contact us. You can reach us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Unit/Perfect Cooling Temps
on July 15, 2025
Posted by: CB15
[This review was collected as part of a promotion.] Extremely satisfied. 12,000 BTU adequately cools living room and dining area.
I didn't give 5 stars since it's a bit loud, but for me, small price to pay.
Exact update of the previous Frigidaire which lasted 25 years.
I didn't give 5 stars since it's a bit loud, but for me, small price to pay.
Exact update of the previous Frigidaire which lasted 25 years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2025
That's fantastic! It sounds like you really made a great choice. A 12,000 BTU unit is perfect for cooling larger spaces like your living room and dining area, and it’s awesome that you’re seeing the same reliability from the new model that lasted you 25 years. That’s a testament to how solid Frigidaire products can be!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent cooling
on July 14, 2025
Posted by: Suzie01
[This review was collected as part of a promotion.] Excellent cooling
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s awesome! It’s always a relief when an air conditioner lives up to expectations, especially when it comes to cooling efficiently. I bet it’s making a big difference in comfort! If you ever need any tips on maintaining it or making the most of its cooling power, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit for garage
on July 13, 2025
Posted by: LoLo625
This AC unit came at just the right time with these 100 degree temps in NC. We installed this in our newly built detached garage and it was done wonders to cool the space. The garage is approx 21x26’ and this AC unit cools the space with no problem. I have my exercise equipment in the garage so having an in-wall unit was imperative. I love how it is easily programmable with a 24-hr timer. It has a clean air ionizer that really helps to get the dust out of the air in the garage. Also the remote control feature is great to have so I can change the temp while I’m working out. We love it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 15, 2025
Thank you for sharing your experience, LoLo625! We’re so glad your Frigidaire AC unit arrived right on time and is keeping your garage cool and comfortable, especially during these intense 100-degree days. It’s great to hear the programmable timer, clean air ionizer, and remote control features are making a real difference while you work out. We appreciate you choosing Frigidaire to help beat the heat! If you ever need any assistance, just let us know.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wall mounted air conditioner
on July 10, 2025
Posted by: Celeste 64
[This review was collected as part of a promotion.] This in wall air conditioner is wonderful. It's clean air ionizer and multi speed fan is great. I love the programmable sleep mode . It has the cooling power and with low noise is quiet. It has been reliable and is energy efficient. I highly recommend it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
PERFECT FOR HOTSPOTS IN YOUR HOME & A SPACE SAVER!
on July 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I LOVE THIS WALL AC. THE ONLY PROBLE I HAVE IS THE PLACE ON THE WALL I WANTED TO PUT IT, WAS NOT STRONG ENOUGH. I HAVE A CONTRACTOR COMING TO PUT IT IN MY GARBAR (GARAGE BAR). ITS GOING TO BE PERFECT & I WILL POST AN UPDATE WHEN ITS ALL DONE. I LOVE FRIGIDAIRE PRODUCTS BECAUSE THEY STAND THE TEST OF TIME. I CAN'T WAIT UNTIL ITS ALL COMPLETED! THIS AC IS WORTH EVERY PENNY! WILL PURCHASE AGAIN! P.S ITS GREAT IN WINDOWS TOO IF YOU DON'T WANT TO CUT A SPACE OUT IN YOUR WALL CAUSE THIS IS A HUGE UNIT!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 10, 2025
Posted by: customer bkny
[This review was collected as part of a promotion.] Works fine so far. One improvement I'd suggest: the indicator lights are so small and faint you can hardly see them.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2025
I’m happy to hear your air conditioner is working fine so far! That’s always the most important part. Thanks for the helpful suggestion about the indicator lights — it’s a great point that they could be more visible. Small details like that can make a big difference in everyday use. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com