I destroyed one of the casters on my grill by forcing it over the roots of a tree instead of lifting it. The new caster works but it is a smaller diameter. In other words it is NOT original equipment. It works, but....
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, August 29, 2018
Hi! We are sorry to hear about the issue with your new caster! We were able to look into your account and this caster should be a direct replacement for the one you originally had on your grill. We have reached out to you via email to help troubleshoot and get the right caster sent out. Thanks!
The Weber order assistant guides you through to the exact part you need. Hands down one of only 4 parts sorts I have ever used. My Weber gas grill is over 25 years old I was still able to get parts. I expect another 25 years from the replacement casters.