Customer reviews from weber.com
Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Average customer rating
4.4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
79
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
78 out of
85)
Customer Reviews for Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Posted by: EclecticEater
from Palatine, Ullinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I destroyed one of the casters on my grill by forcing it over the roots of a tree instead of lifting it. The new caster works but it is a smaller diameter. In other words it is NOT original equipment. It works, but....
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, August 29, 2018
Hi! We are sorry to hear about the issue with your new caster! We were able to look into your account and this caster should be a direct replacement for the one you originally had on your grill. We have reached out to you via email to help troubleshoot and get the right caster sent out. Thanks!
Written by a customer while visiting weber.com
Posted by: Bdmacg
Gender:Male
Verified Purchase:Yes
The wheels are fine but I needed the wheel stops more. Now it rolls like new. I had to create a wheel guide removal tool, and that was the fun part!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Richlin
from Palm Coast Fl
Expertise:Intermediate
Verified Purchase:Yes
Just as well made as the original wheels.Original wheels were 23 years old.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bhbarnes
from St. Louis, MO
Verified Purchase:Yes
The Weber order assistant guides you through to the exact part you need. Hands down one of only 4 parts sorts I have ever used. My Weber gas grill is over 25 years old I was still able to get parts. I expect another 25 years from the replacement casters.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Grill4us
from Hampshire, IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The casters were very easy to install. It makes such a difference in moving the grill now.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: JL54
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
These fit perfectly and work great. They were very easy to install.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: PaulR
from Hadley, MA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Fits perfect to ~15 year old Weber Genesis Silver B. Thanks Weber.
Written by a customer while visiting weber.com
Customer Rating
5
Arrived quickly, was able to replace in minutes
on November 1, 2018
Posted by: Joseph V.
from Greenville, SC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
They replacement casters worked perfectly, very easy to replace
I would recommend this to a friend!
Written by a customer while visiting weber.com