The insert part of the caster didn't fit the grill. I was able to use the insert from the broken caster, though. I double and triple checked that this was the caster for my Weber grill.
Response from weber.comBy Weber grills, April 13, 2026
Thank you for your feedback. We are really sorry to hear the caster insert did not fit your grill. Our Care team is here to help and will be sure to make this right. Please look for an outreach email from us soon. Thank you!
I like the new wheels. I have a 3 burner Genesis grill. And this august 31st my grill will be 32 years old. and I cook on it every week including last night. Thanks for a great grill
The Weber Locking Caster needs to be cast in metal. The Caster is currently made in Plastic and is easily damaged. This is the third Caster I have purchased because the Caster fails.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 28, 2025
Thank you for your feedback. So sorry to hear about your caster breaking. Our Care team is here to help and will be sure to make this right. Please look for an email outreach from us soon. Thank you!