suggested and sent a wheel that did not fit my Weber
Response from weber.comBy Weber Grills, Weber Grills, September 3, 2020
Hello! We are sorry to hear that this caster wheel wasn't the correct one for your grill. We have reached out via email to offer some assistance. Thank you!
Be careful - first time I used the locks, they jammed. Had to remove wheel from grill, and frankly just got lucky unjamming it.
Response from weber.comBy Weber Grills, Weber Grills, September 1, 2020
Hello, we are sorry to hear about the issue you have experienced with your locking caster. The casters are covered by a 2 year warranty for manufacturing defects. Please contact our support team for further assistance. Thanks!
had to replace wheels on grill, could not find exact replacement so go two of these and installed them.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, August 24, 2020
Hello! We are sorry to hear you were not able to purchase the exact wheels for your grill. Please contact our support team and they will be able to provide further assistance for your exact grill model. Thanks!