Customer reviews from weber.com
Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Average customer rating
4.4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
79
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
78 out of
85)
Customer Reviews for Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Posted by: Jeffg's
from Washington DC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought the replacement castors to replace broken ones
the only problem was my old castors had a round leg to insert and the replacements were in a square shell. But I could pull the castor out by its stem and replace into my existing form
they work fine
the only problem was my old castors had a round leg to insert and the replacements were in a square shell. But I could pull the castor out by its stem and replace into my existing form
they work fine
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BBQ NC
from NC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
These wheels fit perfectly. They are easy to install. Will likely need a flathead screwdriver or putty knife to pry the old one down. Suggest you remove the tank first, then lie the gill where the tank was.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Rodlander
from Hawaii
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
My Weber Performer grill is 20 years old and still does perform well but the casters, made mostly of plastic, recently totally froze up so I was glad to see the exact replacement was still available from Weber. With a bit of prying and persuasion from a wood mallet I was able to remove the old pair of casters and press the new ones on. Easy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Alyn
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Grill is over 20 years old. Part fit perfect and easy to install
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: PJD from Denver
from Denver CO
Expertise:Intermediate
Verified Purchase:Yes
My circa 2001 Weber grill needed new casters. These fit great
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dave s0331
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
These wheels are Much more smaller than the originals what gives
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, November 15, 2022
We appreciate your feedback regarding the casters. We are sorry to hear about your experience. It sounds like you may have the incorrect casters. We are happy to look into this further for you to see if there is a set that is more appropriate for your grill. Our Care team will be reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Jerrydga
from MA
Verified Purchase:Yes
The Weber Locking Caster needs to be cast in metal. The Caster is currently made in Plastic and is easily damaged. This is the third Caster I have purchased because the Caster fails.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 28, 2025
Thank you for your feedback. So sorry to hear about your caster breaking. Our Care team is here to help and will be sure to make this right. Please look for an email outreach from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Monty70
from Michigan
Gender:Male
Verified Purchase:Yes
Excellent replacement casters. High quality item. Always satisfied with Webber products.
I would recommend this to a friend!
Written by a customer while visiting weber.com