Customer reviews from weber.com
Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Average customer rating
4.4 out of 5
4.4
(105 Reviews)
Open Ratings Snapshot
Rating breakdown 105 reviews
5 Stars
79
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
6
92%of customers recommend this product. 
(
78 out of 85
)
Best Buy Privacy Policy
Customer Reviews for Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Customer Rating
5 out of 5
5
Five stars
on August 20, 2020
Posted by: California Joe
from Whittier,California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Parts were prefect and easy to install and now I can roll my barque .
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3 out of 5
3
Locking casters can jam
on August 29, 2020
Posted by: Anonymous
Verified Purchase:Yes
Be careful - first time I used the locks, they jammed. Had to remove wheel from grill, and frankly just got lucky unjamming it.
Response from weber.comBy Weber Grills, Weber Grills, September 1, 2020
Hello, we are sorry to hear about the issue you have experienced with your locking caster. The casters are covered by a 2 year warranty for manufacturing defects. Please contact our support team for further assistance. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Out with the old and new with the new
on September 6, 2020
Posted by: Anonymous
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Product fit and performed as new! Should have replaced the old ones years ago.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Caster replacement
on September 8, 2020
Posted by: Anonymous
from Frederick Md
Gender:Male
Verified Purchase:Yes
Easy to install but it may take two people to do. It actually moved easier than the original.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
New wheels
on September 13, 2020
Posted by: Anonymous
Verified Purchase:Yes
These were easy to install and we’re what I expected they would be
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2 out of 5
2
Lower Quality
on September 14, 2020
Posted by: Anonymous
from Kansas City
Gender:Male
Verified Purchase:Yes
Much lower quality that the original castors provided
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, September 15, 2020
Hello! We are sorry to hear of your disappointment with the quality of your locking caster. Please know that this is covered for 2-years against manufacturing defects. Please do not hesitate to reach out to our team if you encounter any trouble during this time-frame. We will be glad to help. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Perfect Fix!
on September 15, 2020
Posted by: Anonymous
from Warren, Mi
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
After years of going w/o 1 wheel attachment, I’m pleased to be able to purchase parts for my weber grills!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5 out of 5
5
Good weber product
on October 7, 2020
Posted by: Anonymous
from Cleveland, Ohio
Verified Purchase:Yes
Fit perfectly, easily installed. Hard part was trying to find model no. on the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Showing 89-96 of 105 results 
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