Customer reviews from weber.com
Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Average customer rating
4.4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
79
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
78 out of
85)
Customer Reviews for Weber - WEB65936 CSTR GENESIS/PERFORMER/RANCH/PLAT BB
Posted by: Scottie P
from Fort Myers, FL
Gender:Male
Verified Purchase:Yes
The wheels wore out on my older grill and I ordered 4 new ones online from Weber. They were reasonably priced and arrived within a week. One of the new wheels was defective (the locking mechanism was malfunctioning). I called Weber, described my problem and they sent a replacement right away.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Retired Boatbuilder
from Northern Virginia
Expertise:Intermediate
Verified Purchase:Yes
Its pretty simple. Easy to install. perform as expected. They last 20 years. Then they are easy to replace. What more do you want.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Ken B
Verified Purchase:Yes
First impression is that these are a better construction than the originals.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Gary from Kansas City
from Kansas City
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Replacement Wheels are a tad shorter than the ones on the grill. The online recommendations suggest this as a replacement. Probably should have called with the castor size to find actual fit.The grill works fine with these but are a tad shorter and more compact than the original wheels.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: TomInIllinois
from Illinois
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Exact part I needed, easy to install and shipped quickly at a reasonable price
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Trout42
from Sandy, UT
Expertise:Intermediate
Verified Purchase:Yes
After 23 years the casters on my Weber finally gave out and broke. BBQ is still working well after all,these years. Replaced grates and flavor bars once but have never had to replace the ignition switch. Thanks Webervforba great product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Florida Weber Owner
from Ft Myers Beach Florida
Gender:Male
Verified Purchase:Yes
Wheels are much smaller than original. They did not fit into original "Female receiver" which could not be removed from grill without damaging supports, as it was too tightly wedged. I therefore wrapped caster wheel with tape so it would fit snuggly into old "receiver".
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills , Weber Grills , May 13, 2020
Hello! We are sorry to hear that the Locking casters you ordered do not fit your grill correctly but we would be happy to help. We have contacted you via email to offer some assistance. Thanks!
Written by a customer while visiting weber.com
Posted by: Tom Weber
from Minnesota
Verified Purchase:Yes
My Weber Genesis Silver B is almost 20 years old. Finally had a caster give out so I decided to change both of them. These casters are a perfect fit. Changing them could not have been easier.
I would recommend this to a friend!
Written by a customer while visiting weber.com