Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
3
Great fridge for the money so far
on March 25, 2026
Posted by: Mike
[This review was collected as part of a promotion.] this fridge has been a great fridge so far I've only had it about a month but I really like it's simplicity and double doors on the top make it a convenient way to get your food out of it compared to an old fridge with the door on the bottom
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Jeffrey, Samsung, March 27, 2026
Hi Mike,
It’s great to hear that your Samsung refrigerator has been performing well and that the simple design and top double‑door layout have made everyday use more convenient. Feedback like this helps guide continued improvements based on what matters most to customers.
For your records, your Samsung reference number is 1152299678.
Samsung values your business.
Jeffrey
Samsung Care
It’s great to hear that your Samsung refrigerator has been performing well and that the simple design and top double‑door layout have made everyday use more convenient. Feedback like this helps guide continued improvements based on what matters most to customers.
For your records, your Samsung reference number is 1152299678.
Samsung values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Must buy!!!!
on March 25, 2026
Posted by: Belen
from Ambrose, GA
[This review was collected as part of a promotion.] This fridge is really good quality. Cooling is the best and appearance and storage is a must buy. This unit cools and keeps cool at the desired temperature. We love our unit. It comes with good features to remind you the door is open.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant compact refrigerator
on March 25, 2026
Posted by: Dave
[This review was collected as part of a promotion.] This refrigerator strikes a great balance between elegance and practicality. Its stainless‑steel finish gives it a sleek, modern look, while the counter‑depth design keeps it compact enough for smaller kitchens without sacrificing storage. Despite its slim profile, the 18 cu. ft. capacity feels surprisingly spacious, with well‑organized shelving and drawers that make it easy to store groceries efficiently. Overall, it’s a stylish, space‑saving fridge with impressive usable capacity.
Written by a customer while visiting Samsung US
Customer Rating
5
Great fidge counter depth
on March 25, 2026
Posted by: P Walker
from Kansas City MO
[This review was collected as part of a promotion.] I like the fridge. I did a bad job measuring it. It is to big for the space. It is a nice fridge though
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Efficiency
on March 25, 2026
Posted by: Happy Customer
from St. Augustine, Fl
[This review was collected as part of a promotion.] I have found this refrigerator to be very efficient. My electric bill dropped significantly. The capacity is awesome. It looks amazing in our camper.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 25, 2026
Posted by: Slim
from Bennettsville, sc
[This review was collected as part of a promotion.] the product is nice we like the nice stainless steel is very easy to work with a cools very nice I like the new updated that I can look at my phone if something goes wrong it'll be able to show me or to let me know if any of my filters
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 26, 2026
Posted by: Focused Shopper
from Fairfield Township,Ohio
[This review was collected as part of a promotion.] I really appreciated buying this product. Mainly, because of its simplicity and its unique features.
This appliance has been an upgrade item to to my kitchen.
It has been a pleasure to be able to use this refrigerator and all of its components and accessories that come with it.
This appliance has been an upgrade item to to my kitchen.
It has been a pleasure to be able to use this refrigerator and all of its components and accessories that come with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best purchase
on April 1, 2026
Posted by: Puckerbutton
from Commerce ga
[This review was collected as part of a promotion.] Best investment for appliance purchase i made in my adulthood so far. Not one issue with it at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US