Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
4
An OK refrigerator
on January 12, 2026
Posted by: From Wisconsin
from Wisconsin
[This review was collected as part of a promotion.] This Smart refrigerator is OK but it makes occasional sounds that you have to get used to. Wish that the shelves were more adjustable so as to accommodate more of a variety of sizes of items to refrigerate. And this particular unit doesn't have a cold water dispenser.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Refrigerator
on January 21, 2026
Posted by: Steve
from Hoffman Estates, IL
[This review was collected as part of a promotion.] Great energy efficient refrigerator with great ice maker an lots of space for storage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for a small apartment
on March 10, 2026
Posted by: Erdy
[This review was collected as part of a promotion.] Capacity is good for a family of 4.. very efficient nice cooling and the features are cool can connect to my smart things so whenever somebody leave the door open it notifys me, just worried that the door handle might break due to kids keep opening the door like its a bed room door
Written by a customer while visiting Samsung US
Customer Rating
3
Great Value
on March 10, 2026
Posted by: Shopwonder3
[This review was collected as part of a promotion.] Great vaule product with large Capacity an energy efficiency with cooling capacity is good. Happy with product highly recommended. Three stars review based on size. Refrigerator sleek is desired. A good overall purchase.
Response from Samsung USBy Jeffrey, Samsung, March 16, 2026
Hi Shopwonder3,
We appreciate the details you shared about your Samsung Bespoke AI 3‑Door French Door Refrigerator and your experience with its capacity, energy efficiency, and overall performance.
For your records, your Samsung reference number is 1152247979.
We appreciate hearing from you, and Samsung truly values your business.
Jeffrey
Samsung Care
We appreciate the details you shared about your Samsung Bespoke AI 3‑Door French Door Refrigerator and your experience with its capacity, energy efficiency, and overall performance.
For your records, your Samsung reference number is 1152247979.
We appreciate hearing from you, and Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome purchase, zero regrets
on March 11, 2026
Posted by: Bmacc
from Akron Ohio
[This review was collected as part of a promotion.] My refrigerator has WiFi and connects to my phone and has an alarm if the doors are open too long and digital internal thermostat. Overall I’m truly over satisfied with my fridge, I never post reviews so you can consider my review as gospel.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficient and great look
on March 11, 2026
Posted by: Ash W
from Denton, TX
[This review was collected as part of a promotion.] It looks nice and I love the app interface. The only things you can do in the app are change the temperature of both the fridge and freezer and ensure the door is closed and it sends notifications if the door is open for a while. It cools well and has plenty of racks, but I wish it was a little more adjustable on the shelves. I have to store some things on its side like tall juices because they will only fit in the side doors, but as I buy new things I am conscious of height to fit. Overall like it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Roomy and Efficient
on March 11, 2026
Posted by: S_Focker
from Sacramento, CA
[This review was collected as part of a promotion.] I have been using this refrigerator in my RV for a full year now. It performs excellent, keeping everything cold as expected, runs quietly and has plenty of room compared to traditional RV refrigerators. Using the app makes turning the ice maker on and off a breeze, something needed when dry camping with no water hook ups. A really nice part of the app is that it alerts you if someone leaves door open, and for some reason guest seem to not pay attention and do that. I am very happy with this product and delighted that Renegade chose it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Upgrade for Any Kitchen
on March 25, 2026
Posted by: mazurmic
from Pennsylvania
[This review was collected as part of a promotion.] The 18 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator in Stainless Steel is a great blend of style, efficiency, and practicality. I love it's counter-depth design giving it a built-in look. It offers ample storage space and the French door layout makes it easy to organize and access items and the freezer drawer below is spacious and well-designed for keeping frozen foods neatly arranged.
The cooling performance is consistent, helping keep food fresh for longer, and the interior lighting makes everything clearly visible.
Overall, this refrigerator is a reliable and stylish choice for anyone looking to upgrade their kitchen with a space-efficient appliance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US