Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
5
Favorite appliance
on July 31, 2024
Posted by: Srslyblnde
from Claremont New Hampshire
[This review was collected as part of a promotion.] Couldn’t be happier with this fridge. It’s perfect for the space in my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I had purchased a larger one.
on August 9, 2024
Posted by: justjane
[This review was collected as part of a promotion.] I bought this about a month ago and didn't realize how small it is. Can't get used to the cramped feeling.
I wish that the man in that store department had described it to me a bit, but he said nothing about its features, etc.
I wish that the man in that store department had described it to me a bit, but he said nothing about its features, etc.
Response from Samsung USBy SEA CARE, August 9, 2024
We understand that the fridge's size isn't up to your standards. We wish to aid you with this, Justjane.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147423672, to help our team pull up your information.
Have a great day!
^Chrystel
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147423672, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Door Messy Constantly, but Works Great.
on August 18, 2024
Posted by: Chairwoman
[This review was collected as part of a promotion.] We love the inside of the new fridge, but the outside shows every bit of fingerprints, drops of water, and you can’t open or close it without leaving a smudge.
Written by a customer while visiting Samsung US
Customer Rating
5
Patience
on August 21, 2024
Posted by: IceConsumer
[This review was collected as part of a promotion.] We bought our refrigerator 3 weeks ago....it was slow to make ice in the beginning and my husband got really upset and wanted to return and buy another model....the store that sold the fridge to us asked us to please just wait a little longer and on the 5th day the fridge started producing copious amount of ice...good quality, hard ice.... my husband is now happy and content with our purchase!!
Written by a customer while visiting Samsung US
Customer Rating
4
Shelf adjustment
on August 25, 2024
Posted by: Tom S
from Hortonville Wi
[This review was collected as part of a promotion.] We really like it but wish the shelves offered more adjustments.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect smaller counter depth refrigerator
on September 3, 2024
Posted by: speckman
from California
[This review was collected as part of a promotion.] It's a cleanly designed, stylish, energy-efficient, and quiet model. Really appreciated it's modest capacity - perfect for my wife and me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
18 cu. ft. Smart Counter Depth 3-Door Fre
on September 19, 2024
Posted by: Mtnmax
[This review was collected as part of a promotion.] The refrigerator worked great. East to install in place of the old u it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit for a camper.
on October 23, 2024
Posted by: Joel
from Gettysburg PA
[This review was collected as part of a promotion.] I bought this one due to it's size, it had to fit in my 5th wheel camper. It is replacing an earlier model that failed. So far so good. Every feature works well as described. The WIFI feature is useful if you have kids that leave the door open.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US