Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
5
Great features.
on June 25, 2024
Posted by: Reddodgeangel
[This review was collected as part of a promotion.] We had to replace our old refrigerator due to age and it not working properly. The new frig is awesome. It is amazing how fresh it keeps everything. We love the pull out bottom freezer and it has a lot more room than my old side by side.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Spaciousness
on June 28, 2024
Posted by: Mickey9thSIG
[This review was collected as part of a promotion.] I've had the new 3-door Samsung refrigerator a couple of weeks and it has worked well. Its spaciousness makes it easy to see all the items on shelves and doors. The freezer unit is great and besides keeping food cold, the compartments allow fruits, vegetables, and meats to be easily separated along with a dedicated space for ice. Additionally, The stainless steel exterior enhances the apperarance of my grey and white kitchen. I'm happy with the new fridge.
Written by a customer while visiting Samsung US
Customer Rating
3
How do I replace the water filter?
on July 2, 2024
Posted by: Like the fridge but
Where is the filter? Fridge works fine but I can't find the filter. Where is the water filter for the ice?
Features
2
Performance
5
Design
4
Value
4
Response from Samsung USBy Rainly, Samsung Care, July 3, 2024
Greetings,
We are happy to receive your inquiry about the water filter of this Samsung refrigerator. Let us help.
This Samsung refrigerator model is not fitted with a water filter that needs replacement every six months. If you wish to have your ice created by this refrigerator model filtered, we recommend installing an external water filter.
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147294457, which will help our team pull up your information.
^Rainly
We are happy to receive your inquiry about the water filter of this Samsung refrigerator. Let us help.
This Samsung refrigerator model is not fitted with a water filter that needs replacement every six months. If you wish to have your ice created by this refrigerator model filtered, we recommend installing an external water filter.
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147294457, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
5
Love the style
on July 4, 2024
Posted by: MySam
from Ohio
[This review was collected as part of a promotion.] I was worried it wouldn’t fit in my space but it fits perfectly and I love the way it looks in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent refrigerator!
on July 13, 2024
Posted by: Lotus
[This review was collected as part of a promotion.] We love this refrigerator! Lots of room and so beautiful!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works sufficiently.
on July 23, 2024
Posted by: Westwood
from Seattle, WA
[This review was collected as part of a promotion.] Our refrigerator was included in our house purchase. The water refill for ice is fairly loud. Would like to manage through the app, not sure if it’s doable via the app.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
ample of space with ICE option
on July 24, 2024
Posted by: aditya3000
[This review was collected as part of a promotion.] I brought this Refrigerator for my new home and everyone asking about this one, looks good and work like charm. it event connects to Samsung Smart things that send out messages to Phone Directly.
Written by a customer while visiting Samsung US
Customer Rating
4
Big Samsung product fan
on July 25, 2024
Posted by: Multi Samsung owner
from Eatonton, GA
[This review was collected as part of a promotion.] Fridge is three weeks old, perfect fit and features, only concern is a little vibration noise when running.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US