Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
5
Love it
on September 26, 2023
Posted by: Anonymous
from Bay city mi
[This review was collected as part of a promotion.] Love the fridge great fridge love how it keep stuff cold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Getscold quickly and well organized.
on September 27, 2023
Posted by: Evereddie
from Central Louisiana
[This review was collected as part of a promotion.] Seems to be a very good unit, happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the alert it gives you when the doors are st
on September 28, 2023
Posted by: Sixtwo
[This review was collected as part of a promotion.] I brought my fridge this month September 23 and I love it just the perfect for my kitchen
Written by a customer while visiting Samsung US
Customer Rating
4
Great for my condo
on October 2, 2023
Posted by: GVRLYNDA
from Ft Walton beach fl
[This review was collected as part of a promotion.] Small space it fit perfectly and looks great as well!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable
on October 18, 2023
Posted by: Jimmysdad
[This review was collected as part of a promotion.] Bought as part of package deal. Keeps all fresh and constant temp
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A lot of room
on November 15, 2023
Posted by: Lokis mom
from Lock haven pa
[This review was collected as part of a promotion.] Was unsure at time of purchase but after using it really glad I bought this fridge!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Total disappointment - refrigerator and service
on November 29, 2023
Posted by: QPKitchen
from Madison, WI
Unit stopped cooling in less than 18 months. Three service calls to date have not corrected the problem. Mother board, condenser and cooling unit all replace - still not working.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy SEA Care, November 29, 2023
Hello there,
We understand your frustration with multiple repairs and parts replacement, but the issue is not fixed. We want to help you with this and provide other options.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146580230) to help our team pull up your information.
Have a great day.
^Camille
We understand your frustration with multiple repairs and parts replacement, but the issue is not fixed. We want to help you with this and provide other options.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146580230) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Cool runnings
on November 30, 2023
Posted by: Daniela
from Oxford NC
[This review was collected as part of a promotion.] The refrigerator and ice maker work great so far. I am enjoying my new purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US