Customer reviews from Samsung US
Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Average customer rating
4.2
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
228
4 Stars
81
3 Stars
22
2 Stars
11
1 Star
42
80%of customers recommend this product.
(
256 out of
319)
Customer Reviews for Samsung - 17.5 CuFt French Door Refrigerator in Matte Steel with Twin Cooling Plus - Black
Customer Rating
4
Nice refrigerator
on July 13, 2021
Posted by: Jurine
from Orlando
[This review was collected as part of a promotion.] This is a nice refrigerator if you just want something basic, it has a clean look to it with the ice trey in the freezer. This fridge is not for a big family as it is small and does not hold a lot. Overall it has a nice design and functionality is good. We are going to use it as a second fridge because we are a family of 5 and it's just a bit to small for us.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good refrigerator but...
on July 13, 2021
Posted by: UncleJake
from New York, New York
[This review was collected as part of a promotion.] Its left door doesn’t close by itself and requires manual assist each time
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy Pat, Samsung Care, July 14, 2021
You bring up an interesting concern, Jake. There are a couple of different possibilities on this make. But we would need to collect a little more information on your refrigerator to see why one side isn't closing properly. For assistance, please reach out to us using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143517747
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143517747
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge
on July 13, 2021
Posted by: texas2mom
from Austin TX
[This review was collected as part of a promotion.] We bought this for our extra fridge in our laundry room and love it. It fits perfectly and has tons of storage. We also love the extra ice maker!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
working great
on July 13, 2021
Posted by: dr2000
from MN
[This review was collected as part of a promotion.] I bought this product a little over a month ago, and it has been working great so far. It is making much less noise than my previous refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy access
on July 13, 2021
Posted by: Jule
from Minnesota
[This review was collected as part of a promotion.] I needed a refrigerator since mine was dying
I was a little resistant to the WIFI. Features but it has been a good thing so far.
Love the bottom freezer and easy access to food in the refrigerator. Beautiful design a looks great in my space.
I was a little resistant to the WIFI. Features but it has been a good thing so far.
Love the bottom freezer and easy access to food in the refrigerator. Beautiful design a looks great in my space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
French Door Regrigerator
on July 13, 2021
Posted by: Deebo
from Brockton/MA
[This review was collected as part of a promotion.] just right size as built in refrigerator, quiet and has plenty of space , great addition to my updated kitchen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the size
on July 13, 2021
Posted by: Perficblonde
from Los Angeles
[This review was collected as part of a promotion.] It's great and the reason I gave it a four is because I can't get the refrigerator as cold as I would like it. The drinks get cool but not cold
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the counter size fits great
on July 13, 2021
Posted by: Easy
from Columbia,sc
[This review was collected as part of a promotion.] We bought it a month ago, my wife loves the extra space, run real quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US