Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
4 out of 5
4
support for bad neck
on December 8, 2023
Posted by: little one
from Reno, Nv.
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the temperpedic 2nd pillow I have had. It arrives feeling very hard, like sleeping on a saddle, but does soften up some with time. It gives my neck the support it needs. The first pillow is still in good shape and I still use it too. I am glad it comes in different sizes since I am a very small person. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Doesn't work for me
on December 8, 2023
Posted by: Disappointed
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is quite small and unfortunately it doesn't provide the type of support needed for my neck. It is well made but the design is not comfortable for side, stomach or back sleeping positions. Previously I owned a Tempur-Pedic neck pillow with a superior design and I hoped this pillow would provide the same relief.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Way too hard. Feels super Low Quality
on December 7, 2023
Posted by: MLinSF
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had Tempur products in the past and this feels like it was made by a different company with no quality standard. It is stiff and small and I'll never use it. I asked the company for a refund or exchange and they don't do it on pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Very Firm
on December 7, 2023
Posted by: SM
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I want to love this pillow. I've had a Tempur-Pedic bed for years and will stay loyal to the brand. However, the neck pillow is too firm and is giving me headaches and jaw tension. Not what I was looking for. I wonder if it's just too cold out to use the pillow so I'm going to store it until late spring and see if it work better then.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Hard as a rock
on December 7, 2023
Posted by: Shs
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Could not use the pillow, very hard which actually hurt my neck. Customer service didn't care. Don't recommend at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
I like it!
on December 7, 2023
Posted by: Frequent shopper
from Glen Burnie MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the neck pillow! I brought a large and it is the size of a small standard pillow. I start out sleeping on my back and when I roll to turn on my side your head will come of the pillow. If the pillow was the size of a king pillow I would have given 5 stars.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Uncomfortable
on December 6, 2023
Posted by: Unhappy sleeper
from Annandale, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Uncomfortable and the shape of it mad super uncomfortable and was not convenient at all. It was extremely stiff and hard that it was giving me neck pain-couldn't keep it for longer than a an hour. I had to give it away because I couldn't exchange nor return.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
No comparison
on December 6, 2023
Posted by: Definitely happy sleeper
from Montgomery Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using Tempur-pedic not only in my home but travels for over 25 years. There's nothing like it. In fact, I never leave home to sleep overnight without my travel mattress.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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